Mercedes-Benz of Okemos
Okemos, MI
Filter Reviews by Keyword
By Type
Showing 5 reviews
Jason Kuo and John The sale manager went the extra mile to ensure customer satisfaction on our purchase of our 2021 new preowned certifies GLC Mercedes. These two were just phenomenal can't say enough g to ensure customer satisfaction on our purchase of our 2021 new preowned certifies GLC Mercedes. These two were just phenomenal can't say enough good about both gentlemen. More
Marshall Kambasha is a top notch Salesperson. He was extremely patient with all of my inquiries and concerns with purchasing a used vehicle. He walked me through the features and did not shy aw He was extremely patient with all of my inquiries and concerns with purchasing a used vehicle. He walked me through the features and did not shy away of honestly answering my questions. I look forward to working together on our next purchase. More
worse service I have even received I made an appointment for Monday Aug 10,2020 9:00 AM for A-service which is just oil-change. they took my car and they said it will take just one ho I made an appointment for Monday Aug 10,2020 9:00 AM for A-service which is just oil-change. they took my car and they said it will take just one hour. I took their shuttle and came back home. I went to dealership around 1 PM and they did not even start working on the car. I came back home and they called me at 4 PM the car is ready I went to dealership to and pickup the car and pay $230 for just an oil change. I asked to do brake pedal adjustment and issue on reading flush memory that they did not even bother to take care of . when I came back home and open compartment. I saw all face mask I have there are dirty and greasy. More