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Mercedes-Benz of Novi - Service Center

Novi, MI

3.8
123 Reviews

123 Reviews of Mercedes-Benz of Novi - Service Center

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February 22, 2013

Its been a week and mercedes has not been returned. the service dept stated they would call, but no call and no loaner. Very disappointed. More

by starks9853
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon
January 25, 2012

I took my Mercedes for tire stem cab replacement (very simple and quick thing). I arrived at 8 AM when they told me that their staff have a meeting but they will look at it in a few. I waited for 45 min b More

by Abt830
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jean and Tony
June 09, 2004

this is the lousiet dealership I have ever been to. I leased a 2001 SLK 320 from here. Excellen car, but the service offered here was the worst. <br>A few months in to having this car, It had a minor ele More

by slk320_novi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric wheeler, sales, and couple others in service
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