Mercedes-Benz of Novi

Mercedes- Benz of Novi, is one of the best Mercedes Benz dealership in USA if not the only one. don't take my wold for it, give it a shoot you will be surprise. My experience with them is amazing from all a dealership in USA if not the only one. don't take my wold for it, give it a shoot you will be surprise. My experience with them is amazing from all angle from service to selles. for me is cheaper to own a Mercedes Benz from them than a regular local cars from any place else. customer service is excellence, service very reasonable , they treat you like a king or queen, men I love the Novi Mercedes Benz Delarship! More

It is always a pleasure working with Kassidie and John. I trust them immensely, they always take care of me. Both are outstanding people and great at what they do. trust them immensely, they always take care of me. Both are outstanding people and great at what they do. More

Professional and friendly yet very efficient I would Professional and friendly yet very efficient I would recommend them to friends and family as needed. The car is dependable, comfortable and makes dr Professional and friendly yet very efficient I would recommend them to friends and family as needed. The car is dependable, comfortable and makes driving fun More

We had an excellent experience with Eric Wheeler who walked us through the entire process from beginning to end in the most timely and professional manner! No extra fluff and genuinely remarkable servic walked us through the entire process from beginning to end in the most timely and professional manner! No extra fluff and genuinely remarkable service! More

Eric was great. He exhibited more then all the patience with my concerns. I would suggest anyone looking to purchase an automobile see Eric first. All my experiences with this dealership have been fantasti with my concerns. I would suggest anyone looking to purchase an automobile see Eric first. All my experiences with this dealership have been fantastic. The service department has always been really great. More

Customer service department is always friendly and professional. I've purchased or leased six or seven cars from Craig Astern and the experience has always been great! professional. I've purchased or leased six or seven cars from Craig Astern and the experience has always been great! More

Entire experience and interaction with your staff was outstanding. Easy to schedule, easy to drop off, loaner car ready and prompt completion of the scheduled service. REALLY appreciate Tony Stipcak's in outstanding. Easy to schedule, easy to drop off, loaner car ready and prompt completion of the scheduled service. REALLY appreciate Tony Stipcak's involvement and attention to my needs. More

Right from the first call everything went very good and professional they gave me step by step updates on my car and was very friendly though out the whole experience. Thank you, Richard Thomas professional they gave me step by step updates on my car and was very friendly though out the whole experience. Thank you, Richard Thomas More

Our experience was top notch. Everyone was very nice, welcoming, responsive, and professional. Best experience I have had! Thank you very much Seth for everything you did! welcoming, responsive, and professional. Best experience I have had! Thank you very much Seth for everything you did! More

The Novi dealership Service Department is far superior to the Bloomfield Hills and Rochester counterparts. My Service Advisor, Janie, was very efficient and thorough. Her follow up was excellent. the Bloomfield Hills and Rochester counterparts. My Service Advisor, Janie, was very efficient and thorough. Her follow up was excellent. More