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Mercedes-Benz of Novi

Novi, MI

4.4
535 Reviews
Welcome to Mercedes_Benz of Novi. We opened our doors 25 years ago in October of 1997 as Detroit's second exclusive Mercedes-Benz dealer. We have been engaged in delighting Mercedes owners ever since. You cannot miss our 50,000 square foot facility on the northwest corner of Grand Rover ave and Haggerty Rd. No matter if your Merceedes is brand new or vintage, we have the staff to assist you with ALL of our Mercedes needs. New,pre-owned, service or parts....it's what we do! In fact, working with Mercedes-Benz is all we do. 100% of our resources are dedicted to helping you enjoy your Mercedes experience. We are all delighted and proud to work with such a fine product every day and we sincerely want to help make your Mercedes experience exceptional! Please call us or stop in for a visit. There is always something new and exciting to see. We are never too busy to spend a few moments with our friends who enjoy driving their Mercedes.
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39500 Grand River Ave.

Novi, MI

48375

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Showing 535 reviews

October 17, 2023

The vehicle purchase itself was a breeze. Got lucky to find a vehicle coming out of the loaner fleet at a discount. More

by Mr. Mike
Recommend Dealer
Yes
Employees Worked With
Evan Gerhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Mercedes-Benz of Novi responded

Thank you Mr. Mike! This feedback is greatly appreciated. Enjoy your new ride! Mercedes Benz of Novi.

October 01, 2023

The experience was great and my salesman Eric Wheeler was very good with all information that I needed More

by karynedeering
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Thank you for business More

by tcodreanu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Astrein
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

The staff is very professional. The waiting room is nice. I had a time problem, and the staff made an effort to get my work done quickly. More

by marzella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
the service staff is not listed above.
September 05, 2023

my salesperson candace was absolutely amazing she answered all my questions and helped me understand everything clearly and made my experience buying my 1st Mercedes amazing. More

by mikelekocaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candace Khammo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

Chase Ghesquiere is an outstanding sales professional. He went over and above to make sure my EQE delivery experience was the best! More

by Marty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Ghesquiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

Thank you Chase for all you did for me , I truly appreciate you and staff!!! More

by Vinka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase
Aug 11, 2023 -

Mercedes-Benz of Novi responded

You are welcome Vinka! We appreciate you and this positive feedback. I will forward this message to Chase. Have a great day! Mercedes Benz of Novi

August 05, 2023

Evan the sales person was good from the day I ordered the vehicle till I took the delivery. Paperwork was smooth. Great experience. More

by revmurthy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Gerhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

I would highly recommend this dealership. The attention and service was awesome.I highly recommend Eric Wheeler. He was great to work with and went above and beyond to find the C 300 car I wa More

by Char
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Mercedes-Benz of Novi responded

Char, we appreciate this wonderful feedback. I will make sure Eric and our finance team sees this review. Have a beautiful day!

July 10, 2023

Friendly sales person. Knowledgeable about his products. He did not waste my time with useless information More

by kmwaterbrook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Mercedes-Benz of Novi responded

Thank you so much. We appreciate this feedback and happy to hear you had a good experience with Eric.

Aug 01, 2023 -

Mercedes-Benz of Novi responded

Thank you so much!