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Mercedes-Benz of North Scottsdale

Phoenix, AZ

4.5
743 Reviews

18530 N Scottsdale Rd

Phoenix, AZ

85054

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Showing 743 reviews

March 17, 2012

Eric Shurtliff was possibly the best auto salesperson I have ever had the pleasure of dealing with. Professional, knowledgable, and a superb communicator. I would highly recommend him and will refer any More

by Tom D Atkinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Shurtliff
March 16, 2012

I recently traded in my 2007 MB car for a MB SUV. Chris Irving was my sales representative and he was awesome! I had never owned a SUV before so it was a new experience. He very carefully explained the e More

by nwakefield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Irving, Chris Irving
January 22, 2012

We were treated like royalty even though we were buying a used Mercedes. From start to finish we had a wonderful experience with all staff we encountered. More

by Prescott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Gordon, Lou Gordon
December 19, 2011

The professionals at Schumacher Mercedes-Benz, namely Lou Gordon and Aaron, made my recent auto purchase the best car-buying experience I’ve ever had–and will likely ever have (at least until my next pur More

by chris_t_b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Gordon, Aaron, Lou Gordon
June 25, 2011

We visited the dealership to see the SLK350. No inventory available since the 2012 just had come out that week. Sales associate inflexible and unhelpful. All their scheduled inventory which was d More

by Etherbun
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Eric Shurtliff
June 14, 2011

I had my first service visit with Paul at Schumacher and he was so easy to deal with, my car got in and out fast, they provided me with a Mercedes loaner for the time I was there, he even gave me a small gi More

by Ljrog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
paul in service
May 19, 2011

Glen was wonderful at every possible point in the sale. He was easy to talk to and was as friendly as anyone could possibly be. He helped us with everything, every step of the way making our buying experie More

by Areugood4me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Davis , Glenn Davis
March 19, 2011

I had a C Class Mercedes. I needed service & called Schumacher Mercedes and asked if I had the car towed to their dealership, if they would offer me a loaner car. I was told I could obtain a loaner by More

by sullivan1973
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Schumacher
February 23, 2011

I walked into the Audi North Scottsdale dealership with the mindset that I would NOT be purchasing a car that day. David Silver approached me in an unassuming and professional manner. Expecting the "sale More

by tmiyata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Silver
April 25, 2010

I have purchase two new Mercedes from Remington and I have always found the whole Schumacher team to be very pleasant and easy to work with. I'm not the your average MB customer...I buy MB because I dri More

by ckettler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Remington Logue, Remington Logue
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