Mercedes-Benz of North Scottsdale

Marty worked his tail off for us, going above and beyond the call of duty to accommodate us by: 1-keeping the dealership open late for us; 2- driving us home after the sale was made; 3- picking us up from h the call of duty to accommodate us by: 1-keeping the dealership open late for us; 2- driving us home after the sale was made; 3- picking us up from home and driving us to the dealership the following day; 4-taking at least an hour of his time on his day off to thoroughly go over all of the workings of the car. There are younger salesman at the dealership but Marty was the first one who hustled out to help us. In fact, we had just flown in and had a friend drop us at the dealership. I guess we didn't look as if we had the means to purchase a Mercedes because we walked around the sales lot for a bit and none of the salesmen outside came over to help us. As soon as Marty saw us from inside the dealership he came out and helped us. At no point was he pushy; we came in thinking we would buy a smaller Mercedes. we have owned a few 500's but since this one is to be used only 3 months out of the year we decided to get a small one. We test drove a little Mercedes and it was nice, but decided it was not what we wanted. We had to ask Marty to show us a larger car: he did not attempt to "convince" us that is what we needed. He was happy to sell us whatever we wanted. More

My entire experience at Schumacher European Mercedes was excellent. Chris Irving, my primary salesman, was friendly and helpful. Another salesman, Romando, was also very helpful. The way the cars are pres excellent. Chris Irving, my primary salesman, was friendly and helpful. Another salesman, Romando, was also very helpful. The way the cars are presented and displayed and the manner of dealing with the customer with respect and deference was greatly appreciated. Great team!!! More

I expected a much better experience than I received from Mercedes and when purchasing a car worth over $100K. The pricing and sales process made me feel like I was being tricked, and I still do not trust th Mercedes and when purchasing a car worth over $100K. The pricing and sales process made me feel like I was being tricked, and I still do not trust the sales people at this dealership. At every step in the process I caught something they were trying to hide or distract me from the facts. My repeated questions before the sale did not get answered clearly without asking several times. I still went through with the purchase because I liked the car, but my experience since then has been the same as the pre-sale process. I still have issues that have not been addressed after several phone calls and multiple visits to the dealer. If I had to do it over again I would not purchase from this dealership. More

I recently purchased my second Mercedes from Schumacher in Scottsdale, AZ. Michael Wood assisted me over a two month period as I finally made my decision to order a 2012 E350. Michael was exceedingly helpf in Scottsdale, AZ. Michael Wood assisted me over a two month period as I finally made my decision to order a 2012 E350. Michael was exceedingly helpful and generous with his time. The process was easy and completely stress free. Michael ensured that all details were properly handled, and in a timely manner. I could not have anticipated a more pleasant experience. I highly recommend Schumacher Mercedes! Thank you Michael!!! More

If you're shopping for a new Mercedes, go to Schumacher European and ask for Glenn Davis. You won't find a more personable, knowledgeable, and honest salesperson in the business. Glenn has no hidden agenda European and ask for Glenn Davis. You won't find a more personable, knowledgeable, and honest salesperson in the business. Glenn has no hidden agendas, and just wants to get you in the vehicle that fits your needs. He focused on the benefits of the vehicles he represents, instead of bad mouthing the competition as so many do. He knows the cars inside and out, and did an excellent job of guiding us throught the options that made sense for us. This was a pressure-free experience, and he operates in a totally professional manner every step of the way. Glenn also went out of his way to find ways to save us money on our purchase, something we'd never encountered in 20 years of buying cars. He's a genuinely nice person, and has a great sense of humor. On delivery, he walked us through every feature of the car, helped us adjust the settings to our liking, and called us 48 hrs later to be sure all was well. He's a great guy who happens to sell cars, and we could not have asked for a better experience. More

My name is Rich and I recently purchased a C300. Deanna Hannan did a fantastic job helping me with this purchase. I was trying to decide between a BMW and the C300; Deanna showed me the benefits of the Me Hannan did a fantastic job helping me with this purchase. I was trying to decide between a BMW and the C300; Deanna showed me the benefits of the Mercedes and I am very happy with my choice. I was very concerned that I would not get a fair trade in with my Nissan 350z but fortunaltely Schumacher gave me a fair offer. Thanks again Deanna for helping me out I'll be dealing with you from now on. More

If anyone is looking to buy a Mercedes, go to Reymondo. He is very professional and keeps a good reputation with his clients. The entire staff has been so amazing and has followed up with me several times He is very professional and keeps a good reputation with his clients. The entire staff has been so amazing and has followed up with me several times within the first couple weeks of my purchase. This dealership only sells quality vehicles. More

We just traded our SL in on a new 2012 Mercedes coupe. Chris Irving was our salesperson and he did a great job in getting the vehicle to Schumacher's as quickly as possible, and with taking care of us. O Chris Irving was our salesperson and he did a great job in getting the vehicle to Schumacher's as quickly as possible, and with taking care of us. Our dealings with Chris and Shumacher's was an overall good experience and would recommend Chris to others who are looking for a new or used vehicle. More

I purchased my GLK 350 two years ago from Michael Wood at Schumacker Mercedes. I have been very happy with my GLK 350 and it continues to perform well. i have been very impressed with Michael's knowledge as Schumacker Mercedes. I have been very happy with my GLK 350 and it continues to perform well. i have been very impressed with Michael's knowledge as well as his people skills. Steve Bundy has been a great service advisor helping me to get the best service in a timely manner. Thanks for your outstanding efforts on my behalf. Your loyal customer, John Chesney Scottsdale Arizona More

Always had a great experience with Schumacher European Mercedes Benz. We have owned many Mercedes from this dealership. Eric Shurtliff (sales) has always treated us very well. Great customer service. An Mercedes Benz. We have owned many Mercedes from this dealership. Eric Shurtliff (sales) has always treated us very well. Great customer service. Any time my wife needs to bring in her car for required maintenance, Erik Bobesku, Gold Service Manager, always treats her well and always explains any work that may need to be done. Very professional!! More