Mercedes-Benz of North Scottsdale
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 739 reviews
We visited Schumacher European on May 13, 2013 to look at a Certified Pre-Owned Mercedes GL 450. I was courteously and professionally greeted by Lou Gordon, who promptly retrieved the vehicle and went on the a Certified Pre-Owned Mercedes GL 450. I was courteously and professionally greeted by Lou Gordon, who promptly retrieved the vehicle and went on the test drive with me. Mr. Gordon was extremely polite while knowledgeably explaining the virtues of this MB product. We were given top dollar for out trade in and Mr. Gordon, as well as other members of the Schumacher staff, made our experience low pressure and enjoyable. I highly recommend Schumacher European as a quality dealership and recommend Mr. Lou Gordon as an exceptionally courteous and professional salesperson. I will definitely go to Schumacher European for our future vehicle purchases. More
This is my fourth Mercedes purchased from Mark and as usual I've had a great experience working with him. Mark has been a good advisor as he guided me through the process of building a car with all the usual I've had a great experience working with him. Mark has been a good advisor as he guided me through the process of building a car with all the options important to me. More
Marty Jaffe was great in both his sales approach and his taking all the time that I needed to get to know how to operate my new car. He was very low key, but he at the end new how to ask for the order, whic taking all the time that I needed to get to know how to operate my new car. He was very low key, but he at the end new how to ask for the order, which I find very important in Sales. More
We've been bringing our Mercedes-Benz to Schumacher for regular maintenance and routine warranty repairs for the past couple of years now. This dealership is always accommodating and professional. We for regular maintenance and routine warranty repairs for the past couple of years now. This dealership is always accommodating and professional. We are always given a loaner vehicle to drive when we drop our vehicle off here. We will continue to give our business exclusively to Schumacher European, and once we are ready for a new Mercedes-Benz, we will also purchase from them. More
Just bought my 3rd E-Class through Andrew Eissfeldt. Love the car and the sales experience was fantastic. I highly recommend Schumacher European to anyone. The service department is great too- prompt Love the car and the sales experience was fantastic. I highly recommend Schumacher European to anyone. The service department is great too- prompt service and they are very efficient. Cant say enough about the safety features of Mercedes- my wife and two kids were involved in a head on collission at 60mph, all walked away with nothing more than a scratch. This car literally saved their lives! Made me a believer and a strong supporter of the brand! More
If you're in the market for a Class B RV (assuming you know what that is) then you should know that Schumacher European sells Class B RVs. And to be more precise, they sell Airstream Interstate RVs. you know what that is) then you should know that Schumacher European sells Class B RVs. And to be more precise, they sell Airstream Interstate RVs. And if you should think that a regular Mercedes Benz dealer in North Scottsdale is going to be more expensive than any other Airstream Interstate dealer or RV dealer, then you will be pleasantly surprised. Their Airstream Interstate sales manager (actually he is the manager for the complete Sprinter line-up) is Joe Passantino, and he is the nicest and kindest man you will ever meet. He will spend hours talking to you about the Interstate and will demonstrate every feature it has. And he will sit down with you and work out a really great deal that will make you happy. My wife and I bought an Airstream Interstate Lounge EXT in white from Joe, and we love it. The advantages of buying the Interstate from Joe are enormous: you get Mercedes Benz treatment every time you go over there, something I have never experienced with any regular RV dealer. In addition I am given a loaner whenever I go there for service. There are many other Class B RVs available, but given the availability of Joe and Schumacher European in Scottsdale, this was a major factor in my decision to purchase the Interstate. Thank you Joe, you are also now a good friend! More
The salesman was perfect. It was very easy, I had no questions because he informed me of everything up front and anticipated anything I would want to know. The process was quick while still being very questions because he informed me of everything up front and anticipated anything I would want to know. The process was quick while still being very detailed. My only critical comment would be that I was not greeted my 1st time in the showroom by anyone until I asked for help. More
Chris Irving and Reymondo were both a great pleasure to work with my purchasing decision :-) They were both friendly and corteous. I would say that the Schumacher Dealership and family is the most pleasa work with my purchasing decision :-) They were both friendly and corteous. I would say that the Schumacher Dealership and family is the most pleasant dealership I have ever worked with ... and I plan to come back in the next couple years to make next purchase. More
The best car buying experience I've ever had! Lou The best car buying experience I've ever had! Lou Gordon had exactly what we had been looking for in a second car. From the time we stepped into his The best car buying experience I've ever had! Lou Gordon had exactly what we had been looking for in a second car. From the time we stepped into his office to getting in the car and driving it home, him and the staff of Schumacher European, Ltd professionalism and customer service were by far the best I have experienced in buying a car in years. More