Mercedes-Benz of North Scottsdale
Phoenix, AZ
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Top-notch service and experience. Matt L. has been great before, during, and after the car-buying process. I would definitely consider buying from Schumacher on my next purchase before, during, and after the car-buying process. I would definitely consider buying from Schumacher on my next purchase More
My wife was looking for a new CLS and we first met Matt Lenox. He was very friendly and very astute about Mercedes and the CLS that we were interested in. We did not do a test drive on that first visit, Lenox. He was very friendly and very astute about Mercedes and the CLS that we were interested in. We did not do a test drive on that first visit, but Matt said to just call him when we were ready. A few weeks later we took him up on his offer and he arranged for us to drive an AMG CLS63. Timing is everything as Matt had 3 CLS63's to choose from! We test drove the black CLS63 AMG and immediately loved it! We brought the Steel Gray CLS63 with the limited slip differential. As owners of German automobiles (BMW M3 and Porsche 911 GTS), we were excited to have an AMG! Matt made the whole car buying process a pleasure and would recommend him to anyone that is interested in a Mercedes. We bought from Matt as we had developed an immediate bond with him and it is rare to find an honest and friendly salesman. Matt continued to check in with us after the purchase of the CLS and we appreciate his dedication to ensure that we are satisfied Mercedes customers. An added benefit of buying an AMG is that you also get a free AMG Basic Driving School. I just recently completed my AMG Basic Class at Laguna Seca race track in CA and it was an unbelievable experience! We are so happy to be an AMG owners and have Matt to thank for making that possible for us. More
when i called lou gordon & told him what i wanted in a vehicle & the max price i was willing to pay, lou took the time to see if he could meet my terms. he gave me a quote over the phone, & that quote h a vehicle & the max price i was willing to pay, lou took the time to see if he could meet my terms. he gave me a quote over the phone, & that quote held true throughout the sales process. i never felt pressured. lou is a rare honest man in a profession/business that needs more folks like him. i felt that lou, aaron & dana rae cared about me. this was my first mercedes. all three of the dealer employees i mentioned exceeded my expectations. i have already, & will continue to tell folks i know about my positive experience at shumacher. i am enjoying my new C250. i feel like a teenager again when i drive it. thanks again to lou, aaron & dana rae. you are experienced, professional & courteous people. kudos! More
I've enjoyed working with Mark Fields at Schumacher Mercedes-Benz for years and would highly recommend Mark to family and friends for a smooth-professional experience when purchasing a new MB - first Mercedes-Benz for years and would highly recommend Mark to family and friends for a smooth-professional experience when purchasing a new MB - first class service from start to finish. More
My experience with Chris Irving and Shumacher was one of the best that I have ever had. He was extremely knowledgeable and helpful! Thank you! the best that I have ever had. He was extremely knowledgeable and helpful! Thank you! More
I travelled from Flagstaff to look at and eventually buy an 09 Cadillac SRX. Lou was prepared, extremely helpful and completed the entire process in under 2 hours, including my trade and all associated pape an 09 Cadillac SRX. Lou was prepared, extremely helpful and completed the entire process in under 2 hours, including my trade and all associated paperwork. The car is the cleanest SRX I had found and the entire transaction was seamless and fair. I'll be back for my next car purchase. More
Great experience, fast efficient, get the job done in a timely manner. Chris and everybody in his team worked after hours,and we left with the car in two hours. Thank you very much. timely manner. Chris and everybody in his team worked after hours,and we left with the car in two hours. Thank you very much. More
I brought my car in for a wheel alignment at 8:45 which was a little earlier than my 9am appointment time. i was greeted by Barry who knew my name and had a great smile on his face. He's always friendl was a little earlier than my 9am appointment time. i was greeted by Barry who knew my name and had a great smile on his face. He's always friendly and does an outstanding job of greeting customer and getting their cars seen by the service advisors. Anthony Salani came right out to greet me and get my car's information. He promised me the car in 2 hours or so and I had agreed to wait for the car. The dealer waiting facilities are exceptionally clean and inviting. I had some water and a muffin at their starbucks coffee bar. Most of the food and drinks are complimentary which I think is fantastic. I strolled around the showroom to see all the new Mercedes models and they sure are beautiful for 2014 but I still like mine the best. Anthony came looking for me to say my car was ready. Wow! It was ready in an hour an 20 minutes which really surprised me and made my very happy. What a great dealership! More
It was a pleasure working with your sales rep, Chris Irving. He was very knowlegable and easy going. This allowed us time to make our decision on the our purchase options. We feel that he is an asset to Irving. He was very knowlegable and easy going. This allowed us time to make our decision on the our purchase options. We feel that he is an asset to your dealership. We remain peased with our purchase and would recommend you to others. Thank you , Terry and Brian Slon More