Mercedes-Benz of North Scottsdale
Phoenix, AZ
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Impeccable and professional service from the time you walk in until the time you leave. Frank Mendes was our Sales Representitive and we received nothing but the best from him and the rest of the team. walk in until the time you leave. Frank Mendes was our Sales Representitive and we received nothing but the best from him and the rest of the team. A huge thank you to Frank and Schumacher European for everything you did today ....I'm loving my new car :) More
My wife and I have been Schumacher customers for several years. The last 2 years we have dealt exclusively with Chris Irving. Chris is very personable and makes the car buying experience hassle free. He is years. The last 2 years we have dealt exclusively with Chris Irving. Chris is very personable and makes the car buying experience hassle free. He is very knowledgable of the Mercedes brand which adds to our confidence in him .His customer service goes above and beyond expectations. These qualities are the reasons we return to Schumacher for our vehicles. Ed and Valerie Viviano More
Great experience with the Schumacher European team! Lou Gordon made the sales experience as efficient and timely as possible. Aaron Sales was both informative and helpful in assisting me in the operation Gordon made the sales experience as efficient and timely as possible. Aaron Sales was both informative and helpful in assisting me in the operation of my new vehicle. Iza (Piasecki) Shewan is definitely a finance expert and provided me some great options. I am happy to recommend this dealership team to my friends. More
This is the fourth lease I have completed with Mark. He is personable, trustworthy and reliable. I look forward to working with him again in the future. is personable, trustworthy and reliable. I look forward to working with him again in the future. More
Hello Lou.........Thank you for helping us purchase the GLK350. You did every thing you said you would in your e-mail,The car was perfectly detailed and my wife Norma loved it.What was really appreciated w GLK350. You did every thing you said you would in your e-mail,The car was perfectly detailed and my wife Norma loved it.What was really appreciated was the little time it took to agree on a trade in price and the ability of your Co to quickly handle the DMV paperwork and refunds for a reasonable price.We had walked out of a dealership the previous day after wasting several hours on what we thought was a deal so we really did appreciate your professional manner and attitude. Thank you also to Erik in service and Iza in finance. Thanks from Norma for the hoodie ! We have already bragged to several friends about the Schumacher dealership. Best regards More
I have rated your dealership all "5"'s because of the exceptional service and professional assistance that I received from Lou Gordon and Aaron Sales. Both of these gentlemen complement e because of the exceptional service and professional assistance that I received from Lou Gordon and Aaron Sales. Both of these gentlemen complement each other with both their professional and business ability. Lou was an outstanding salesman putting no pressure on me to purchase a vehicle until I was satisfied. Aaron was very patient when answering my questions as we went on a test drive and also during my initial Tutorial. After I purchased my vehicle, he immediately responded to my phone call and email questions. I could not have had a better experience and will definitely recommend this dealership and these 2 salesmen to any of my friends interested in purchasing a vehicle. The online followup from Aimie has also been very helpful. E. Glenn More
Lou Gordon was recommended by Eric Bobesku our service advisor at Schumacher Mercedes and by members of the Mercedes Benz Club who had purchased cars with him. We found the transaction to be quick, easy advisor at Schumacher Mercedes and by members of the Mercedes Benz Club who had purchased cars with him. We found the transaction to be quick, easy and the price and selection met our goals. In fact, it all went so well that we were spared the burden and brain damage of "shopping around" and for that we thank Lou and his team. Further, his follow through after the sale reflects a commitment to complete customer satisfaction and we recommend his services completely. More
We were just "looking" at Mercedes when we spoke to salesman Remington Logue. In 45 minutes we were handing him a deposit, and we're not like that! He was extremely knowledgeable and fair. I spoke to salesman Remington Logue. In 45 minutes we were handing him a deposit, and we're not like that! He was extremely knowledgeable and fair. I would recommend him to anyone. He treated us like he was a good friend. Very positive experience. Can't think of anything he could have done to improve our experience. More
We have bought 2 vehicles from Lou Gordon at Schumacher European, a G550 and GL450. Each visit was an extraordinary experience, unlike any other. We were treated with courtesy and respect. Everyone was alw European, a G550 and GL450. Each visit was an extraordinary experience, unlike any other. We were treated with courtesy and respect. Everyone was always willing to help out. There was no pressure to buy. Lou and Aaron worked well together. Both knew the vehicles very well and answered all questions. Lou personally took us for a tour of the dealership, introduced us to the service tech, and all the amenities of the dealership. The buying experience was very easy. Pretty much all the paperwork were done ahead of time. We even met Mr. Schumacher, which made the buying experience even more exceptional. After purchase, they kept in touch with us to make sure everything was going ok. No doubt we would purchase another vehicle from Lou and Schumacher European. We highly recommend it. More
My wife and I purchased another new vehicle from Schumacher European. Once again, and as expected, the service was outstanding. Everyone is so personable and every person works together as a team Schumacher European. Once again, and as expected, the service was outstanding. Everyone is so personable and every person works together as a team from start to finish - and they make it a point to be sure their customers are comfortable and that all your questions are answered. In particular, Remington Logue and Craig Zielinski are tremendous and are another reason why we continue to purchase our cars from Schumacher. Remington knows his cars and patiently answers the questions, even if they are asked a second time. It met all his promises and was extremely proactive in following up with information and to make sure that we were happy with our vehicle. Mark E. More