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Mercedes-Benz of North Scottsdale

Phoenix, AZ

4.5
743 Reviews

18530 N Scottsdale Rd

Phoenix, AZ

85054

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Showing 743 reviews

May 21, 2021

Experience far exceeded my expectations. I didn’t buy my car there, but I was treated as if I had been a long time customer. More

by Cjrodewald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Lewis
May 21, 2021 -

Mercedes-Benz of North Scottsdale responded

Thank you for the excellent review! We are so happy to learn that Mercedes-Benz of North Scottsdale exceeded your expectations. Don't hesitate to let us know if there is anything else we can do for you.

May 19, 2021

What can I say? The salesman ,my son, was very attentive and very knowledgeable regarding the vehicle. He did his very best to answer all my questions. Cannot wait until I receive my new car. More

by Jrollnick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Rollnick , Iza Shewan
May 20, 2021 -

Mercedes-Benz of North Scottsdale responded

Hi there, Thank you for your five star review. We strive to create a customer driven experience, therefore we are delighted to hear that our team were attentive and knowledgeable during your recent visit. Thank you for choosing Mercedes-Benz of North Scottsdale and we look forward to your next visit.

May 16, 2021

Efficient and detail oriented and make sure you are satisfied.car was fully cleaned. Service was easy to schedule and Mike kept me well informed of the service More

by das027
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Debartolo
May 17, 2021 -

Mercedes-Benz of North Scottsdale responded

We strive for excellent reviews like yours, which is always our goal. Thank you for taking the time out of your busy day to recognize us at Mercedes-Benz of North Scottsdale.

May 14, 2021

Anthony S. Is the reason we buy every car from Mercedes Benz of North Scottsdale! He is the BEST!!!!!!! He always looks at everything and communicates with us! More

by Denirn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Salani
May 14, 2021 -

Mercedes-Benz of North Scottsdale responded

Denirn, Thank you for taking the time to write a review and mentioning Anthony! We are happy to learn he always provides you with excellent customer service. We hope to see you back at Mercedes-Benz of North Scottsdale for any future automotive needs.

May 13, 2021

Anthony has been my rep for many years. Always available to input regarding warranty out of warranty issues or maintenance. Up front on details. Gets to the point. Explains was is necessary or needs attenti More

by Tpettus1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Salani
May 13, 2021 -

Mercedes-Benz of North Scottsdale responded

Hi there, thank you for the five-star review! We're glad to hear Anthony has given you excellent service. We appreciate your support and hope to work with you again soon.

May 12, 2021

Tom Bartlett and I delt via the phone. He was upfront, positive, straight forward, and gentlemanly. The product and business dealing was as advertised. He was always responsive in a timely manner. More

by RV Buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bartlett
May 13, 2021 -

Mercedes-Benz of North Scottsdale responded

Thank you for sharing your experience and for the 5-star rating. We are glad Tom Bartlett was able to make your time at Mercedes-Benz of North Scottsdale positive, straight-forward, and timely. We look forward to future business. Safe travels!

May 09, 2021

John Cummins our long term Service rep. always exceeds our expectations. As part of the Penske operations service attitudes are noticeably better than previous ownership. More

by Dennis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cummins
May 09, 2021 -

Mercedes-Benz of North Scottsdale responded

Thank you for visiting Mercedes-Benz of North Scottsdale, Dennis. We are happy to know that John provided you with an exceptional service experience. We look forward to working with you again.

May 08, 2021

Great service, flexible team, Tia is the best service rep that I have dealt with in 20 years...knowledgeable, friendly, goes above and beyond. I did call in to service during my last service, last week, s More

by ptdris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tia
May 09, 2021 -

Mercedes-Benz of North Scottsdale responded

Hello, We are happy to know that had an overall excellent experience with us. I appreciate your feedback and would like to speak with you regarding any interaction you had during your service experience. Can you please send your preferred contact method to me at Mfaul@penskeautomotive.com? I look forward to hearing from you. Michael Faul General Manager Mercedes-Benz of North Scottsdale Mfaul@penskeautomotive.com

May 07, 2021

Very efficient service. Everyone is friendly and customer focused. What more can I say? It won’t let me close until I write 25 words. Dumb! More

by G-Rod
Recommend Dealer
Yes
Employees Worked With
John Cummins, Iza Shewan
May 07, 2021 -

Mercedes-Benz of North Scottsdale responded

Thank you for taking the time to share your experience with us at Mercedes-Benz of North Scottsdale. It's great to hear our Service Team provided you with excellent customer care. Come back and see us for any future service needs.

May 07, 2021

Anthony is always accommodating and communicates all work that needs to be done and consistently updates when repairs will be completed. Always a pleasure to work with. More

by jeffeyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Salani
May 08, 2021 -

Mercedes-Benz of North Scottsdale responded

Thank you for choosing Mercedes-Benz of North Scottsdale. We are happy to know that Anthony provided you with such a pleasant and efficient service experience. Let us know if there is anything else our Service Team can do for you.

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