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Mercedes-Benz of North Scottsdale

Phoenix, AZ

4.5
743 Reviews

18530 N Scottsdale Rd

Phoenix, AZ

85054

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Showing 743 reviews

November 09, 2021

I bought a Mercedes S 560 today from Lou Gordon of North Scottsdale, AZ. Great experience! He was the best salesman it has been my pleasure to work with. He knows his cars, and he knows his job supremely More

by alaskabenbrooks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Gordon, Iza Shewan
Nov 11, 2021 -

Mercedes-Benz of North Scottsdale responded

Congratulations on your new Mercedes S 560 and we are delighted to learn our Sales Team took excellent care of you, making the transaction go smoothly and in a timely manner. We appreciate you doing business with Mercedes-Benz of North Scottsdale and thank you for sharing your great experience.

October 17, 2021

Great salesman - Lou Gordon, he won me back from mercedes of scottsdale. Offered me a great deal on 2019 e450 sport with only 10k miles..... Also, great service dept. Steve Higley is the best... More

by Ev5016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Higley 5 stars, Lou Gordon
Oct 17, 2021 -

Mercedes-Benz of North Scottsdale responded

Thanks for the great feedback about your experience at Mercedes-Benz of North Scottsdale. We're happy to have had the opportunity to help you out in both the Sales and Service Departments here. Congratulations on your 2019 Mercedes-Benz E-class E 450 Sport!

June 16, 2021

I was hesitant to walk into a dealership as a women with past negative car buying experience however when Dwight responded To my questions about the new CLA I felt Encouraged. He and your professional sta More

by Deborae
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dwight Alfonsi
Jun 17, 2021 -

Mercedes-Benz of North Scottsdale responded

Deborae, thank you for taking the time to share your positive car-buying experience with Dwight! We hope you continue to love your new ride! Please do not hesitate to reach out to us when we can work with you down the road!

June 12, 2021

Our purchase experience was top notch!Our vehicle arrived exactly as ordered and was ready for delivery as promised.All aspects of the sales process were handled professionally and with courtesy.The financia More

by leroy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Gordon *****
Jun 14, 2021 -

Mercedes-Benz of North Scottsdale responded

Thank you for sharing these details here on DealerRater! It's an honor to be told we provided the best purchase experience ever, from the professional and courteous sales process, to the efficient finance department, to the time spent showing you all the settings and controls on the car. Congratulations on your new vehicle from Mercedes-Benz of North Scottsdale!

June 12, 2021

Our salesperson, John Bultman, was outstanding. We were very impressed with his knowledge and his helpfulness. We also appreciated not feeling any pressure to buy. We shopped around and came back to him. More

by Ali
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Bultman
Jun 14, 2021 -

Mercedes-Benz of North Scottsdale responded

Hi Ali, we're so glad you came back to us here at Mercedes-Benz of North Scottsdale. Thank you for telling us about John and his helpfulness, knowledge, and no-pressure approach.

June 11, 2021

All employees in both service and sales are very attentive to customer needs. I have purchased several cars from MB of North Scottsdale because of my continuing satisfaction ! More

by wesb324
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Field, Anthony Salani
Jun 12, 2021 -

Mercedes-Benz of North Scottsdale responded

We appreciate your input. Glad to learn that you are consistently impressed with our team here at Mercedes-Benz of North Scottsdale. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 11, 2021

I love your service. Left for other dealers in past years. Not good experience. Have had many Mercades through the years. Glad to be back with Mercedes !! More

by dianeoltmann
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Higley. Service reo
Jun 14, 2021 -

Mercedes-Benz of North Scottsdale responded

Thank you for your high star rating. We're happy to have you back with Mercedes and in particular Mercedes-Benz of North Scottsdale! We strive to deliver a great experience to all of our customers. We hope to see you again soon!

June 10, 2021

Lou Gordon is fantastic This is my second Mercedes I got from Lou.He worked with me to get a deal we were very satisfied with. We will call Lou for our next Mercedes Brian was also great answering all our More

by Larry Lewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Gordon and Brian
Jun 13, 2021 -

Mercedes-Benz of North Scottsdale responded

Hi Larry, Thank you kindly for your positive review. We are so pleased that our sales team provided you a professional and helpful experience. We hope you enjoy your new purchase and we look forward to your next visit with us here at Mercedes-Benz of North Scottsdale.

June 08, 2021

Had a fantastic experience buying a car here from start to finish. Everyone was very professional and knowledgeable about everything Mercedes. I’d highly recommend Mercedes of North Scottsdale to everyone. More

by sandyarz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petros Theocharides
Jun 11, 2021 -

Mercedes-Benz of North Scottsdale responded

Hi Sandy, Thank you for taking the time to give us your review. It is fantastic to know that our team were professional and knowledgeable whilst assisting you. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Mercedes-Benz of North Scottsdale and we hope to continue to assist with all of your future automotive needs.

June 03, 2021

Very professional and honest which is not the case with other Mercedes dealers. Anthony never tries to up sell services that are not necessary. Have been going to Mercedes-Benz if North Scottsdale. More

by Kathleenbibbee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Salani
Jun 04, 2021 -

Mercedes-Benz of North Scottsdale responded

Hi there, Thank you kindly for your positive review. We are thrilled that you have experienced a professional and pleasant time with us here at Mercedes-Benz of North Scottsdale. We appreciate your feedback about Anthony and we look forward to seeing you again for any of your automotive needs.

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