Mercedes-Benz of North Scottsdale
Phoenix, AZ
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Came into the dealership without an appointment. My air conditioning wasn’t working. They got right on my problem and in no time at all had ordered the part and I was on my way home in a rental. Very effe conditioning wasn’t working. They got right on my problem and in no time at all had ordered the part and I was on my way home in a rental. Very effective very friendly a first class experience. Thank you for taking care of my vehicle More
Made my appointment online, showed up was given estimate on price and timeframe.. was finished earlier, and $100 less than estimated. 2 thumbs up always! on price and timeframe.. was finished earlier, and $100 less than estimated. 2 thumbs up always! More
Very personalized service while watching out for our best interest. We have never had to worry about the quality of work. Highly recommend this location! interest. We have never had to worry about the quality of work. Highly recommend this location! More
Ken Lamb provided excellent service!! Knows his product! I can always count on him!!! Always has my car ready and cleaned...fast and friendly always I can always count on him!!! Always has my car ready and cleaned...fast and friendly always More
I arrived for my appointment time and was greeted promptly. Information was exchanged, service needs were noted and rental car was made ready for my use while my car was serviced. My car was ready in promptly. Information was exchanged, service needs were noted and rental car was made ready for my use while my car was serviced. My car was ready in a timely fashion and all maintenance issues were completed. Efficient, professional, informative. More
Since I have had John Cummins as my service person I am 100% satisfied all other failed me(some are no longer at the dealership) to the point that I was prepared to change dealerships! 100% satisfied all other failed me(some are no longer at the dealership) to the point that I was prepared to change dealerships! More
Outstanding! Because of your people. Mark Dornik has always proven to be there for me. He has always made me feel like a priority. Further, I trust Mark to care for my car. I hope you know what Mark mea always proven to be there for me. He has always made me feel like a priority. Further, I trust Mark to care for my car. I hope you know what Mark means to you, because his friendship means something to me. More
Great, prompt service. Fixed problem properly. Helpful service adviser, Tia. Easy to get a nice loaner vehicle. Vehicle was cleaned and waiting for me to pick up next business day. service adviser, Tia. Easy to get a nice loaner vehicle. Vehicle was cleaned and waiting for me to pick up next business day. More
Mark and the service team were top notch. They kept me informed and updated with text messages. They did a thorough job and very professional! The entire team was courteous and kind informed and updated with text messages. They did a thorough job and very professional! The entire team was courteous and kind More
Anthony in service was excellent. All in All a great experience - gave me a loaner car and did alll work in a short amount of time. I would highly recommend everyone to this Dealership for service is experience - gave me a loaner car and did alll work in a short amount of time. I would highly recommend everyone to this Dealership for service issues More