Mercedes-Benz of North Scottsdale
Phoenix, AZ
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Lou and his associate were the best! I was treated with respect, they were very knowledgeable, and had me in and out in no time. And I love my car!!! respect, they were very knowledgeable, and had me in and out in no time. And I love my car!!! More
Tia is great. Always ready when I come in for service and gets me to the rental car counter quickly. Communicates to me about the status of my car throughout the day. Always sends her contact info to m and gets me to the rental car counter quickly. Communicates to me about the status of my car throughout the day. Always sends her contact info to me so I can add anything I might have forgotten that needs fixing. Etc professional and pleasant to work with. More
Very professional and knowledgeable friendly and well located. The dealership front desk also very helpful. Went out of the way to find what I was interested in and the technical support was helpful located. The dealership front desk also very helpful. Went out of the way to find what I was interested in and the technical support was helpful More
Our salesman Petros was informative and straight up honest. And the process was quick. Finance was awesome. Hope to do business there again soon. Would recommend to others honest. And the process was quick. Finance was awesome. Hope to do business there again soon. Would recommend to others More
I always get honest, reliable service from the dealership. Mike Stoops, my serve representative, keeps me updated on costs and price and offers a loaner car if I need it. I really like the conven dealership. Mike Stoops, my serve representative, keeps me updated on costs and price and offers a loaner car if I need it. I really like the convenience of text updates and pay on line. More
My wife, Angela, and I have worked with Mike Stoops for 20 years. He is the best service representative we have had in 60 years of car ownership. He promptly updates us by phone and text regarding the requ 20 years. He is the best service representative we have had in 60 years of car ownership. He promptly updates us by phone and text regarding the required service and its cost. Mike always offers us a loaner care. He is a pleasure to work with; is extremely knowledgeable; and is at the top of his profession. He is the reason we buy Mercedes cars (our fourth) from MB of N. Scottsdale. More
This is a great dealership. The people are all friendly and knowledgeable. The service department is top notch. To sum up in one word it would be professionalism I would recommend them. and knowledgeable. The service department is top notch. To sum up in one word it would be professionalism I would recommend them. More
Friendly and knowledgeable staff from sales trough delivery after sale was including telephone text and emsil follow up. Would use them again for another purchase delivery after sale was including telephone text and emsil follow up. Would use them again for another purchase More
Had serious issue w new GLE. Two Cal dealers downplayed, stonewalled, and denied. N S’dale went above and beyond to diagnose and fix complex computer-related issue. Their technician John directly interfac stonewalled, and denied. N S’dale went above and beyond to diagnose and fix complex computer-related issue. Their technician John directly interfaced w me and has significant expertise on the computer software issues. Anthony Salani even drove to So Cal to retrieve vehicle that I was uncomfortable driving. They have earned and won my loyalty ! More
John Cummings has serviced our cars for about 20 years and is the best,best, best! Service and friendliness are your true strengths.... don’t get overly “corporate”!! and is the best,best, best! Service and friendliness are your true strengths.... don’t get overly “corporate”!! More