Mercedes-Benz of North Scottsdale
Phoenix, AZ
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Mark got my car serviced in an hour.... outstanding and much appreciated. Mark is cheerful, friendly and very helpful! The work done is always spot on. Sent me off with a freshly washed car!! much appreciated. Mark is cheerful, friendly and very helpful! The work done is always spot on. Sent me off with a freshly washed car!! More
extraordinary the service Advisor was magnificent and they do a great job. one issue was the fact that the loaner vehicle was not properly cleaned. The front windshield needed a detailed cleaning. G they do a great job. one issue was the fact that the loaner vehicle was not properly cleaned. The front windshield needed a detailed cleaning. Great experience More
Mike stoop has been our advisor for 10 yrs+He is always Mike stoop has been our advisor for 10 yrs+ He is always accommodating and very helpful. Petros has been our salesman for 14 yrs. We plan on see Mike stoop has been our advisor for 10 yrs+ He is always accommodating and very helpful. Petros has been our salesman for 14 yrs. We plan on seeing him aga im n when this lease is up. More
Service is terrible. I had a tire that was losing air quickly. I called Mercedes-Benz of North Scottsdale service and was told they couldn't look at my tire until a week later. I drove over to their serv quickly. I called Mercedes-Benz of North Scottsdale service and was told they couldn't look at my tire until a week later. I drove over to their service department with an almost flat tire and begged for help and they said NO WAY. They said they were too busy and to come back next week. The folks were aloof and did not care. This is my first Mercedes (SL 550) purchase. I have had Lexus cars for the past 15 years. I've had beyond excellent service at Bell Lexus and I am appalled at the way I was treated at Mercedes-Benz of North Scottsdale. I am beyond shocked and I regret my decision to move to Mercedes. Disgraceful to send someone away with an almost flat tire. More
Service was performed as expected. People are pleasant. However, the car was not available when promised and I had to wait too long to pay and pick up my car. However, the car was not available when promised and I had to wait too long to pay and pick up my car. More
Tia is always a pleasure to deal with at Mercedes! She is very professional and responds very quickly. She is great about keeping me updated on the status of my service repairs. is very professional and responds very quickly. She is great about keeping me updated on the status of my service repairs. More
They do a great job and the entire business works hard to make you happy! Service is always a pleasant experience whenever I need to bring the car in. make you happy! Service is always a pleasant experience whenever I need to bring the car in. More
Very easy to work with. Excellent attention fair price. Nice delivery good following Richard in sales was very professional. The finance process was very professional Nice delivery good following Richard in sales was very professional. The finance process was very professional More
Another convenient and efficient service experience at MB of North Scottsdale under the direction of Ken Lamb. The regular maintenance work was done correctly as usual. of North Scottsdale under the direction of Ken Lamb. The regular maintenance work was done correctly as usual. More