Mercedes-Benz of North Orlando - Service Center
Sanford, FL
172 Reviews of Mercedes-Benz of North Orlando - Service Center
It was ok even the wait time was lengthy it was pleasant they did a good job installing my tires despite leaving off two (2) of my valve caps nevertheless I would return. they did a good job installing my tires despite leaving off two (2) of my valve caps nevertheless I would return. More
Easy to schedule appointment and car was ready when promised. Did a good job washing car. Dealer was very good, Mercedes cost for service was done on a contract that I tried to eliminate. Approximate promised. Did a good job washing car. Dealer was very good, Mercedes cost for service was done on a contract that I tried to eliminate. Approximately $1200.00 for the service was way too much. Need for rear wiper arm was $400.00 which also was unreasonable and I refused to have it replaced. Cost of service will likely prevent me from buying another Mercedes product. More
Robert took excellent care of me. Kept me informed every step of the way. Tom was instrumental in immediately getting me a loaner car as my service was unexpected. Kept me informed every step of the way. Tom was instrumental in immediately getting me a loaner car as my service was unexpected. More
Recently had 90K service on my Mercedes GLA at Mercedes Of North Orlando. I made an appointment for a Saturday morning, first thing 7AM. I was greeted by the reception staff at the establishment. I was fu Of North Orlando. I made an appointment for a Saturday morning, first thing 7AM. I was greeted by the reception staff at the establishment. I was fully intending to wait for my vehicle while being serviced. I am very impressed with the weekend crew that was there. Bianca Mason was my service advisor. She attended me very well, keeping me updated throughout the time my car was being worked on. My car was finished and came out with a fresh wash. Thanks for the great work! More
A pleasure to do business with Sanford Mercedes. Always welcoming and totally clear about what needs to be done! I was dealing with a great team member ( Briana) who was amazing figuring out my is Always welcoming and totally clear about what needs to be done! I was dealing with a great team member ( Briana) who was amazing figuring out my issue . More
We have visited the dealership for service before, and enjoyed a quick turnaround as our paperwork was ready to go from the start. This time, when our service advisor Robert was out, Bianca took the lead enjoyed a quick turnaround as our paperwork was ready to go from the start. This time, when our service advisor Robert was out, Bianca took the lead and, like Robert, was in constant communication regarding our car's status. We are happy that our repairs were under warranty, and even happier to have our car back in great shape! Thanks so much. More
Was a bit surprised by cost of oil change, quoted a price over the phone but price at dealership was more. Will be more aware of costs next time that I visit a dealership. over the phone but price at dealership was more. Will be more aware of costs next time that I visit a dealership. More