Mercedes-Benz of North Orlando - Service Center

Josh was great. Issue resolved and he worked hard to get me out the door for a hospital appointment. Work done right, quick and efficient. Issue resolved and he worked hard to get me out the door for a hospital appointment. Work done right, quick and efficient. More

they're not professionals they're supposed to repair an oil escape and now it's worse, the vehicle has a hit down and the covers that cover the car, down, it's missing screws. it's a bad experience. I'm so oil escape and now it's worse, the vehicle has a hit down and the covers that cover the car, down, it's missing screws. it's a bad experience. I'm sorry, but I'm not happy. More

I had an excellent experience with MBNO. I took my vehicle in on a Monday and Dave helped me with all my questions. He followed up with me and returned my calls in a very prompt manner. The I took my vehicle in on a Monday and Dave helped me with all my questions. He followed up with me and returned my calls in a very prompt manner. The technician explained the issues with my vehicle through a video text. I was very pleased with the overall vehicle service and customer service. I will always go back to Mercedes Benz of N. Orlando. More

I have been with this dealership for years , they are the best , you can never go wrong Buying your Mercedes form the North Orlando/Sanford car hub best , you can never go wrong Buying your Mercedes form the North Orlando/Sanford car hub More

On time, efficient, and informative. Always prefer this Dealership Service Department to others. Thank You very Much Always prefer this Dealership Service Department to others. Thank You very Much More

The assistant manager (Dave) kept me informed. The computer system link for Mercedes pro recalls was down. He was able to get us in on the third consecutive day. I am very glad to have those recal The computer system link for Mercedes pro recalls was down. He was able to get us in on the third consecutive day. I am very glad to have those recalls accomplished. Mercedes having their recall computer system down is inconsistent with my past experience, as the appointment was made two months prior for systems recall. I have a Tiffin Wayfarer motor home. More

Service Advisor’s do not respond to voicemails. Service work takes unreasonably long. I had a service scheduled that was for a Sprinter van yet the book was booked for a car mechanic. Service work takes unreasonably long. I had a service scheduled that was for a Sprinter van yet the book was booked for a car mechanic. More

Friendly service with no pressure to upsell things you don’t need or want. Appointments are easy to make and they’ll pay for a Lyft to get you home if you don’t want to wait. don’t need or want. Appointments are easy to make and they’ll pay for a Lyft to get you home if you don’t want to wait. More

Needed service on a Friday and Assistant Service Manager Robert Matson scheduled me and work was completed before 5pm. This is the second time that Robbie has provided outstanding customer service. He is kn Robert Matson scheduled me and work was completed before 5pm. This is the second time that Robbie has provided outstanding customer service. He is knowledgeable and professional and a pleasure to work with. More

Mercedes Sanford always has accessible and professional service. The entire team is courteous and does all possible to get vehicle serviced and driver out on time. service. The entire team is courteous and does all possible to get vehicle serviced and driver out on time. More