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Mercedes-Benz of North Orlando - Service Center

Sanford, FL

4.5
172 Reviews

172 Reviews of Mercedes-Benz of North Orlando - Service Center

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July 19, 2023

Josh was very professional, he kept in constant touch with me to let me know the progress of my service. I was a little disappointed with the car wash as they only washed the top half not the bottom, More

by Lanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jul 21, 2023 -

Mercedes-Benz of North Orlando responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 710-5111 -- we hope to hear from you soon.

July 02, 2023

Bianca M was Quick and efficient . She was also very informative. Will recommend her again More

by Raely V
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bianca M
Jul 05, 2023 -

Mercedes-Benz of North Orlando responded

Hello Raely, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 02, 2023

Bianca at MB of North Orlando is absolutely phenomenal. I brought my GLC300 in for a last minute alignment and to buy 4 new tires. I had my car back in an hour and the overall price was great. More

by kendra J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
Jul 05, 2023 -

Mercedes-Benz of North Orlando responded

Hello Kendra, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 28, 2023

Autonation extended warranty does not pay for repairs like control box attached to headlight, emissions system problems....waste of money.....too expensive to get repairs here, so why would i buy another More

by tina0731
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Service Department
Jul 03, 2023 -

Mercedes-Benz of North Orlando responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of North Orlando. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 710-5111 to discuss what we can do to help.

June 21, 2023

Was a pleasure to deal with the service department. Dave the service advisor was very helpfull and job was quickly done. Wish all dealer had such a good service dept. More

by droche6533
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dave
Jun 26, 2023 -

Mercedes-Benz of North Orlando responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. If you ever need help, just give us a call. Happy motoring!

June 20, 2023

Got me in when I couldn't get in anywhere else. Advisor was great! The mechanic sent me a video from under my van explaining the problem. They're understood that this van is my way of making a livi More

by pawfectcuts
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dave
Jun 22, 2023 -

Mercedes-Benz of North Orlando responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 20, 2023

Great service. I was able to get in without an appointment and they were able to get everything done quickly. Really responsive service rep. More

by Bjp2147
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joshua
Jun 22, 2023 -

Mercedes-Benz of North Orlando responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

June 11, 2023

Even though I moved over 60 miles away , I return to them cause they are wonderful! Josh was very polite and kept me informed about the progress of my car during its visit ! More

by Mccoskerd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 14, 2023 -

Mercedes-Benz of North Orlando responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 09, 2023

Very efficient, professional and courteous service provided at this dealership. Excellent in every way! My appointment was quick and easy. More

by dobermille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Jun 14, 2023 -

Mercedes-Benz of North Orlando responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

June 07, 2023

I found the service department to be very customer-focused and trustworthy. A pleasant change from a negative experience I had with another area Mercedes-Benz dealer. More

by Try2BWise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Persad
Jun 12, 2023 -

Mercedes-Benz of North Orlando responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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