Mercedes-Benz of North Orlando - Service Center

David Persad at Mercedes-Benz North Orlando was amazing! He made us feel that he was on our team and truly wanted to help us through the warranty process. We loved that David was a dedicated Sprinter adviso He made us feel that he was on our team and truly wanted to help us through the warranty process. We loved that David was a dedicated Sprinter advisor and that he had so much experience with our van mode. In the end, all repairs were completed and we had a our van back earlier than anticipated. Thank you David and thank you to the entire service team. More

There diagnostic center is a joke and I had to pay 287 $$.. and spend three afternoons there for nothing .. Great specialists! $$.. and spend three afternoons there for nothing .. Great specialists! More

The service was great but this dealer was 35% -50%more expensive than the dealer I usually use. expensive than the dealer I usually use. More

Dealer was excellent, they had my loner car ready. I was able to drop off my car faster than expected and when the car was ready, they called me and it was also a fast process. I was able to drop off my car faster than expected and when the car was ready, they called me and it was also a fast process. More

The dealership was very well maintained. Everyone this very professional. It was an overall good experience Everyone this very professional. It was an overall good experience More

Dave and his team at Mercedes-Benz of North Orlando give great service and take care of me like I'm family!!!! My 2021 Sprinter 2500 is running like a champ!!! great service and take care of me like I'm family!!!! My 2021 Sprinter 2500 is running like a champ!!! More

Excellent customer service with Robbie for recall. Great waiting area, pleasant, clean very nice complementary beverage and snack station. Great waiting area, pleasant, clean very nice complementary beverage and snack station. More

Came in the dealership worried left happy! guys, there really gave me great service and got right to the point and took care of the problem. Thank you.🙂 guys, there really gave me great service and got right to the point and took care of the problem. Thank you.🙂 More

Everybody that works there is very friendly and knowledgeable. The customer service is excellent and they work to resolve any issues as efficiently as possible. knowledgeable. The customer service is excellent and they work to resolve any issues as efficiently as possible. More

I am a customer of this brand Because of the personnel that Walter has gathered to provide customer service. Every member of this group is engaged whether they are helping or just walkng by while you are that Walter has gathered to provide customer service. Every member of this group is engaged whether they are helping or just walkng by while you are being helped. The atmosphere across the board is "Old School". Polite, Knowledgeable and focused on solving problems. Rob in service is always ready to solve whatever issue arises without excuses. Best vehicle experience in this or any other town. I have 2 models and have no intention of moving to another brand as long as this dealership remains. More