Mercedes-Benz of North Orlando - Service Center

Great Dealership, first class service by Tom Welch and amazing help from the, I would definitely recommend them to everyone. Thank you Guys. amazing help from the, I would definitely recommend them to everyone. Thank you Guys. More

They were wonderful and very helpful. I only wished I would have been inform prior to my arrival that the review of the recall was gonna take so long. would have been inform prior to my arrival that the review of the recall was gonna take so long. More

I have several benzes and use this dealership for years since in was opened last decade. Bought vehicles here, service and purchase parts also here. Great location, good people, good mechanics, and good since in was opened last decade. Bought vehicles here, service and purchase parts also here. Great location, good people, good mechanics, and good equipment. Mr. B More

They always do a superb job! Great service staff! The general manager, Walter, is always more than willing to help if there is any glitch! Great guy!! general manager, Walter, is always more than willing to help if there is any glitch! Great guy!! More

Mercedes Benz of North Orlando always takes care of any repairs at a fair price. repairs at a fair price. More

My experience is always amazing!! Thank you for always going the extra mile. going the extra mile. More

Great location and easy to get to via interstate travel. The dealership is attractive and kept clean. It offers comfort amenities. .Attentive personal and friendly. You receive direct answers to questions. The dealership is attractive and kept clean. It offers comfort amenities. .Attentive personal and friendly. You receive direct answers to questions. They keep you informed during service process. More

Awesome service department! Thank you George for your professionalism and courtesy. No hassle due to warranty and got my car back to me within a few days, unlike the other dealership I had gone to previo professionalism and courtesy. No hassle due to warranty and got my car back to me within a few days, unlike the other dealership I had gone to previously. More

It took almost three weeks for me to try and get in touch with my original advisor Christal Etzold who assisted with my service in March after promising she would fit me in because my work hours were during with my original advisor Christal Etzold who assisted with my service in March after promising she would fit me in because my work hours were during the day, I finally had to take off work on a Saturday and had to work with a different advisor because Christal Etzold just wouldn't return my calls about scheduling an appointment. I would call and she say she's going to call me back but to this day I still haven't gotten a call from Christal Etzold. I finally get an appoint and make it to the dealership at 7:30 and because the system was down I have to wait 3 and a half hours for the the system to come up. Because I couldn't reschedule due to work I had to suck it up and wait. I replaced both valve cover gaskets with this dealership which was causing my car to smoke and after getting it fixed I noticed that its slightly smoking again, I haven't had time to take it back to have them access the situation because of work of course. I only drive when absolutely necessary to do so. I do want to say they had an amazing rep there by the name of Carlton who was a great asset to the company and I also have to say Mike the manager from service made sure I had my part when I arrived both times, and also had great customer service, as well as the last advisor I don't remember her name she tried her best I guess. More

I drive an hour and a half to the North Florida Mercedes dealership for my car’s maintenance because I like the professionalism and respect they show me. dealership for my car’s maintenance because I like the professionalism and respect they show me. More