Mercedes-Benz of North Orlando - Service Center

Initial visit was great. The Sales Associate explaned various vehicles. I really admired the information given and the chose to select the car I desired without a force to The Sales Associate explaned various vehicles. I really admired the information given and the chose to select the car I desired without a force to make a quick decision. If he was pushy, I most likely would have walked away. Excellent job Fadi H. Service assistant Manager was fine initially. However, I had the same problem as a week ago, and Service manager made excuses and advised to go get service somewhere else for tires. He checked again and said nothing wrong with tires and came back 20 mins later and said a nail was in the same location tire. All tires loosing pressure and there appear to be a problem with tpms system. or ?? And there is a particular noise. Service manager fail to address real issue and brushed it off and said some other service would patch tire. I don’t think there was a nail the first time. This vehicle is brand new. I never had problems with a new car in 1 to 2 weeks of purchase. I still have not heard from him, Eddie A. More

All were receptive e\and efficient. I have no complaints I will use the again. I have no complaints I will use the again. More

We drive 2 1/2 hours to get to this when there is another one 45 minutes away that is not good. another one 45 minutes away that is not good. More

Cristal is the best. Fast friendly and I know my vehicle is in great hands. Also everyone at the dealership is very helpful Fast friendly and I know my vehicle is in great hands. Also everyone at the dealership is very helpful More

Brittney was very helpful and kind! ! II walked out happily and appreciate the great service!! ! II walked out happily and appreciate the great service!! More

Rick is great, top of the line customer service. Walter takes care guy. everyone and just a good Walter takes care guy. everyone and just a good More

Britney is always very helpful. She is always personable. Always helps with our vehicles. I have worked with her for years at the dealership. She is always personable. Always helps with our vehicles. I have worked with her for years at the dealership. More

Always a fare price for repairs to my SL 550. The service person Richard alway goes above and beyond to make sure everything is right. The service person Richard alway goes above and beyond to make sure everything is right. More

Rick was excellent as always. The car was ready in no time! A great experience. The car was ready in no time! A great experience. More

The North Orlando Mercedes dealership preformed the Recalls on my 2019 sprinter van in a flawless fashion. I was treated as an important customer from start to finish. Tom my service advisor is a true Recalls on my 2019 sprinter van in a flawless fashion. I was treated as an important customer from start to finish. Tom my service advisor is a true professional. I recommend this dealership to anyone who needs Mercedes service. More