Mercedes-Benz of North Orlando - Service Center

Great service and great coffee ! Fast and they take care of your car explaining all issues and giving honest recommendations. Fast and they take care of your car explaining all issues and giving honest recommendations. More

This was an average experience. I have had been at better dealerships from the poorly kept waiting lounge, dead roach on floor in front of poorly supplied snack counter, and ongoin I have had been at better dealerships from the poorly kept waiting lounge, dead roach on floor in front of poorly supplied snack counter, and ongoing communications. I was told it should be done in approximately 4 hrs for a 5 year 50K service. After 6 hrs and approaching the end of day I had to call and inquire about the status. After service I didn’t feel like I got what I paid for More

This is our first review for this dealership even though we have had our vehicle there numerous times due to mostly factory warranty work. We have been very pleased with our service work there, which we fee we have had our vehicle there numerous times due to mostly factory warranty work. We have been very pleased with our service work there, which we feel has been above and beyond our expectations. Tom Welch is very pleasant to work with and the professional service we get is very satisfactory. Mr. Welch has not only given us one on one attention, but he listens and remembers any problem we've addressed and has personally shown us things about our vehicle we never knew how to use. The last time we were there with our Mercedes RV, we thought we should buy our next car from there. We highly recommend this dealership. More

This was my first service visit with MB of North Orlando for my Sprinter chassis RV. Thomas Welch, service manager was great. Upfront he discussed with me the service options and costs, recommending the low for my Sprinter chassis RV. Thomas Welch, service manager was great. Upfront he discussed with me the service options and costs, recommending the lower cost options to cut the final bill. He kept me informed as the service progressed. And when a part had to be overnighted, he drove me to a local car rental, for my 2 hour return home. The total bill was exactly what he said upfront. No surprises! I would definitely recommend this dealership for service. More

Mostly good service. In eleven years I have encountered two dishonest service representatives. I had one representative for many years who was excellent. In eleven years I have encountered two dishonest service representatives. I had one representative for many years who was excellent. More

On time, Very Professional. Explained everything to me. Very polite. Offered to drive me to work. Explained everything to me. Very polite. Offered to drive me to work. More

Dave was considerate and explained services needed on my SLK 350. Work was completed very quickly. SLK 350. Work was completed very quickly. More

Easy, convenient, the dealership communicated with me every step of the way and Robert my service manager was too notch every step of the way and Robert my service manager was too notch More

The part that my car needs is on backorder. I was told they cannot locate it and have no idea when it will be in. I realize the difficulty with getting different things at this time, but I feel I was told they cannot locate it and have no idea when it will be in. I realize the difficulty with getting different things at this time, but I feel as though I was just disregarded. More

I have purchased 4 automobiles from this dealership and had them all serviced there. I have and will continue to recommend them to friends and contacts. had them all serviced there. I have and will continue to recommend them to friends and contacts. More