Mercedes-Benz of North Orlando - Service Center

Friendly staff, great customer service! Mr. Fadi Hosn in sales is the best. He is excellent and the reason we keep coming back. He is super polite, listens, understands and will suggest the Mr. Fadi Hosn in sales is the best. He is excellent and the reason we keep coming back. He is super polite, listens, understands and will suggest the best options and value without any pressure. Never buyer’s remorse. More

Service department is a rip off. Brought car in for an evaluation for leaking oil. Never got a written report. Brought car in for an evaluation for leaking oil. Never got a written report. More

Jordan and Walter always do a great job. Jordan’s product knowledge and customer service is top notch. Jordan’s product knowledge and customer service is top notch. More

Rob takes great care of my car. As long as I live in FL I will take my GL 450 to him. As long as I live in FL I will take my GL 450 to him. More

Once again I visited the dealer for a recall issue concerning the fuel pump on my E450..my appointment was at 9:30, a service person came and checked in my car, around 9:00 I had to go to work, aroun concerning the fuel pump on my E450..my appointment was at 9:30, a service person came and checked in my car, around 9:00 I had to go to work, around 9:20 I ask to speak with someone, concerning any paperwork need it to be completed, a manager came over first thing he ask my was " What time is your appointment " I told him 9 30, his answer was well is 9:20 he looked at me like I was stupid, I just took my car back and left for the third time.I reschedule my appointment my South Mercedes-Benz and their customer service was beyond admiration. This was my 3rd visit to North Mercedes Benz and every single time was a negative experience. I will never recommend this dealership to anyone neither I will never visit the mad house you people run a business. More

Josh was very helpfull in ordering new tire and having it mounted. I am extremely gratefull for his help. mounted. I am extremely gratefull for his help. More

Robbie / Robert- From service is excellent guy to work with. He sticks to his word. Provides more detailing about the Service. Great & Excellent. He is an asset to Mercedes North Orlando. with. He sticks to his word. Provides more detailing about the Service. Great & Excellent. He is an asset to Mercedes North Orlando. More

It was very busy in the service department that day. But, Josh was a great listener and kept me informed of the progress of my vehicle during the entire service visit. He and Brian did an awesome job But, Josh was a great listener and kept me informed of the progress of my vehicle during the entire service visit. He and Brian did an awesome job taking care of my car and returning it to me completely fixed and in mint condition. I truly appreciate the level of kind and professional service that was provided to me. Thank you! Joe More

MB North Orlando cares about customers and delivers quality service. They take the time to explain service as committed. quality service. They take the time to explain service as committed. More

David Persad at Mercedes-Benz North Orlando was amazing! He made us feel that he was on our team and truly wanted to help us through the warranty process. We loved that David was a dedicated Sprinter adviso He made us feel that he was on our team and truly wanted to help us through the warranty process. We loved that David was a dedicated Sprinter advisor and that he had so much experience with our van mode. In the end, all repairs were completed and we had a our van back earlier than anticipated. Thank you David and thank you to the entire service team. More