Mercedes-Benz of North Orlando

Needed service on a Friday and Assistant Service Manager Robert Matson scheduled me and work was completed before 5pm. This is the second time that Robbie has provided outstanding customer service. He is kn Robert Matson scheduled me and work was completed before 5pm. This is the second time that Robbie has provided outstanding customer service. He is knowledgeable and professional and a pleasure to work with. More

Mercedes Sanford always has accessible and professional service. The entire team is courteous and does all possible to get vehicle serviced and driver out on time. service. The entire team is courteous and does all possible to get vehicle serviced and driver out on time. More

We had excellent service and Robbie was great to work with! We would highly recommend this dealership for service! with! We would highly recommend this dealership for service! More

Robert Mattson has given me top performance In the service he has given me in the care of our two Mercedes service he has given me in the care of our two Mercedes More

Bianca was great and had everything ready when I arrived and kept me informed the whole time my car was there. and kept me informed the whole time my car was there. More

Syed was fantastic. He is always cordial, accommodating, sweet and helpful. Would gladly return to MD of North Orlando for future business. He is always cordial, accommodating, sweet and helpful. Would gladly return to MD of North Orlando for future business. More

It was ok even the wait time was lengthy it was pleasant they did a good job installing my tires despite leaving off two (2) of my valve caps nevertheless I would return. they did a good job installing my tires despite leaving off two (2) of my valve caps nevertheless I would return. More

A peaceful showroom that allowed me to calmly collect my thoughts while making my purchase without distractions of many moving parts usually associated with dealerships. I love the easily access to arrive t thoughts while making my purchase without distractions of many moving parts usually associated with dealerships. I love the easily access to arrive to mercedes which was another factor in my choice of purchasing an auto. Ryan also has intensly listened to my desired needs and helped me achieve succesful results to my questions of auto operations along with an suv that fits my needs. Ive enjoyed Melanie in finance who stayed late during my closing and allowed me to complete my finance with the various options to comfort my needs. Thank you mercedes! More

Easy to schedule appointment and car was ready when promised. Did a good job washing car. Dealer was very good, Mercedes cost for service was done on a contract that I tried to eliminate. Approximate promised. Did a good job washing car. Dealer was very good, Mercedes cost for service was done on a contract that I tried to eliminate. Approximately $1200.00 for the service was way too much. Need for rear wiper arm was $400.00 which also was unreasonable and I refused to have it replaced. Cost of service will likely prevent me from buying another Mercedes product. More

Robert took excellent care of me. Kept me informed every step of the way. Tom was instrumental in immediately getting me a loaner car as my service was unexpected. Kept me informed every step of the way. Tom was instrumental in immediately getting me a loaner car as my service was unexpected. More