Mercedes-Benz of North Orlando

they're not professionals they're supposed to repair an oil escape and now it's worse, the vehicle has a hit down and the covers that cover the car, down, it's missing screws. it's a bad experience. I'm so oil escape and now it's worse, the vehicle has a hit down and the covers that cover the car, down, it's missing screws. it's a bad experience. I'm sorry, but I'm not happy. More

I had an excellent experience with MBNO. I took my vehicle in on a Monday and Dave helped me with all my questions. He followed up with me and returned my calls in a very prompt manner. The I took my vehicle in on a Monday and Dave helped me with all my questions. He followed up with me and returned my calls in a very prompt manner. The technician explained the issues with my vehicle through a video text. I was very pleased with the overall vehicle service and customer service. I will always go back to Mercedes Benz of N. Orlando. More

I have been with this dealership for years , they are the best , you can never go wrong Buying your Mercedes form the North Orlando/Sanford car hub best , you can never go wrong Buying your Mercedes form the North Orlando/Sanford car hub More

The process to pick up our new vehicle took over 3 hours. We had an appointment at 5pm, and we were not filling out the paperwork until after 7pm. We set the appointment 2 days in advance so plenty of time t We had an appointment at 5pm, and we were not filling out the paperwork until after 7pm. We set the appointment 2 days in advance so plenty of time to get this done prior to our arrival. More

On time, efficient, and informative. Always prefer this Dealership Service Department to others. Thank You very Much Always prefer this Dealership Service Department to others. Thank You very Much More

Service Advisor’s do not respond to voicemails. Service work takes unreasonably long. I had a service scheduled that was for a Sprinter van yet the book was booked for a car mechanic. Service work takes unreasonably long. I had a service scheduled that was for a Sprinter van yet the book was booked for a car mechanic. More

The assistant manager (Dave) kept me informed. The computer system link for Mercedes pro recalls was down. He was able to get us in on the third consecutive day. I am very glad to have those recal The computer system link for Mercedes pro recalls was down. He was able to get us in on the third consecutive day. I am very glad to have those recalls accomplished. Mercedes having their recall computer system down is inconsistent with my past experience, as the appointment was made two months prior for systems recall. I have a Tiffin Wayfarer motor home. More

My salesman John was great! Honest he was explained what he knew and as he promised, the ease of buying the vehicle was easier than expected! Great service, reliable and stand t Honest he was explained what he knew and as he promised, the ease of buying the vehicle was easier than expected! Great service, reliable and stand to their word! I highly recommend More

What excellent customer service. Jason Cintron took GREAT interest and care of my service issues to resolve. He went above and beyond ⭐️⭐️⭐️⭐️⭐️ rating. John (finc manager) and Dwayn Jason Cintron took GREAT interest and care of my service issues to resolve. He went above and beyond ⭐️⭐️⭐️⭐️⭐️ rating. John (finc manager) and Dwayne (GM) also helped to give excellent service. I Will recommend Mercedes of North Orlando for your Mercedes needs… Sincerely, Dawn owner of a blue CLA 250 More

Friendly service with no pressure to upsell things you don’t need or want. Appointments are easy to make and they’ll pay for a Lyft to get you home if you don’t want to wait. don’t need or want. Appointments are easy to make and they’ll pay for a Lyft to get you home if you don’t want to wait. More