Mercedes-Benz of North Orlando

Was a pleasure to deal with the service department. Dave the service advisor was very helpfull and job was quickly done. Wish all dealer had such a good service dept. Dave the service advisor was very helpfull and job was quickly done. Wish all dealer had such a good service dept. More

Got me in when I couldn't get in anywhere else. Advisor was great! The mechanic sent me a video from under my van explaining the problem. They're understood that this van is my way of making a livi Advisor was great! The mechanic sent me a video from under my van explaining the problem. They're understood that this van is my way of making a living and got it out on a timely manner. Thanks Mercedes North. I found my place for my van to be repaired even though the drive is longer! More

Great service. I was able to get in without an appointment and they were able to get everything done quickly. Really responsive service rep. I was able to get in without an appointment and they were able to get everything done quickly. Really responsive service rep. More

Even though I moved over 60 miles away , I return to them cause they are wonderful! Josh was very polite and kept me informed about the progress of my car during its visit ! cause they are wonderful! Josh was very polite and kept me informed about the progress of my car during its visit ! More

Very efficient, professional and courteous service provided at this dealership. Excellent in every way! My appointment was quick and easy. provided at this dealership. Excellent in every way! My appointment was quick and easy. More

I found the service department to be very customer-focused and trustworthy. A pleasant change from a negative experience I had with another area Mercedes-Benz dealer. customer-focused and trustworthy. A pleasant change from a negative experience I had with another area Mercedes-Benz dealer. More

Josh was great. Issue resolved and he worked hard to get me out the door for a hospital appointment. Work done right, quick and efficient. Issue resolved and he worked hard to get me out the door for a hospital appointment. Work done right, quick and efficient. More

A great car buying experience. Not pushy, answered all my questions, let me test drive different vehicles I was looking at and had an easy closing process. Not pushy, answered all my questions, let me test drive different vehicles I was looking at and had an easy closing process. More

This dealership is just like 99% of them now. They only focus on the biggest margins they can from initial pricing. No thought of buying or leasing another after this ONE potential sale. They bas They only focus on the biggest margins they can from initial pricing. No thought of buying or leasing another after this ONE potential sale. They basically test to see if the potential buyer is educated on the car they choose with highly overpriced cars. I’d encourage people not to buy here and continue shopping elsewhere. They insist their pricing is “Market based” however it’s just a number they WANT instead of being market or even fair. They have high fees on for admin which at zero cost to the dealership. The used market as well as new has substantially changed and they aren’t depreciating the used ones properly in an afford not to lose money on cars they overpaid for months ago. That’s why they have so many cars sitting on the lot for over 90 days. They are overpriced. Don’t believe anything they say. They are actively looking for uneducated or lazy buyers who will pay their exorbitant prices More

Great guys. Very helpful and take time to explain everything. Definitely service oriented. Very friendly people. Very helpful and take time to explain everything. Definitely service oriented. Very friendly people. More