Mercedes-Benz of North Orlando

Excellent experience with Chi and Mercedes of Sanford. Picked this dealer because of the confidence I had in Chi. I was expecting something to go wrong when I went in to buy the car based on previous exp Picked this dealer because of the confidence I had in Chi. I was expecting something to go wrong when I went in to buy the car based on previous experiences buying other cars. There was no problems with Mercedes of Sanford. Chi is a class act salesmen and the dealership comes highly recommended from this first time Mercedes buyer. More

Rick Gross made the buying experience great for me and my wife, i will refer customers to him anytime, he was friendly and fun to work with. The dealer was very nice and will have my MB serviced there when n wife, i will refer customers to him anytime, he was friendly and fun to work with. The dealer was very nice and will have my MB serviced there when needed. The only problem i had was that the finance part of the experience was not so great, i felt that when Jeff Bloomquist could not upsell me all the services he took it a little to personal and made me and my wife feel very akward. When i did not buy the rim and tire package he said i hope you dont get a flat going home, i think that was very unprofessional and childish, but i will not let one person upset me or my wife. More

Treated with respect and courtesy, very professional attitude, knowledgeable . Made an excellent choice on where to have my car serviced. Will return without question. Everyone there made me feel im attitude, knowledgeable . Made an excellent choice on where to have my car serviced. Will return without question. Everyone there made me feel important and like I belonged there. Paul More

The staff and management of mercedes benz sanford continue to impress me ..this time my business was with the service department. the "check engine" light came on... long story s continue to impress me ..this time my business was with the service department. the "check engine" light came on... long story short it was not good news .. what impressed me so much was that the service department did not push me to do the most expensive repair job , but 1 that was more practical for me at the time . I use to believe that the small "private" repair shops were always the more economically practical way to get repairs done... BUT not anymore .. plus I feel confident that the repairs were done correctly .. great dealership , honest staff . I will continue to have my car serviced at MBSANFORD.. More

Rick Grove made our buying experience perfect. He was friendly and accommodating in helping us pick out the perfect car. The no haggle atmosphere made our buying most enjoyable. We were recommended by a friendly and accommodating in helping us pick out the perfect car. The no haggle atmosphere made our buying most enjoyable. We were recommended by a friend to this dealership and I would now in turn highly recommend them. Everyone was very friendly and helpful. More

In this economy and very competitive market it takes " something special" to be a success and the Sanford MB dealership has demonstrated it has what it takes to become the benchmark car dealership in th " something special" to be a success and the Sanford MB dealership has demonstrated it has what it takes to become the benchmark car dealership in the Central Florida area. MB is a fine car but expensive. Unlike some otherdealerships however you seem to get what you pay for at the Sanford dealership. They are new and hopefully won't be spoiled by success. Based on my experience at the Sanford MB dealership I can think of no reason why I would want to go anywhere else for a MB or any other luxury car. More

I am so thrilled to work with such an AWESOME dealership. I have been going to the winter park Mercedes for the past 6 years and I called my dealer there and asked him if I could trade my lease in early, he I have been going to the winter park Mercedes for the past 6 years and I called my dealer there and asked him if I could trade my lease in early, he said "no you will pay alot out of pocket, call me back when it's closer to your lease." I was disappointed and looked at BMW and Audi, but I walked into the Sanford and they greeted me with a smile and I have never had a problem. Adam safdari took such great care of me that I will never go to another dealership again. Lee and Al in service not only have kept me as a returning customer, but had me look at Mercedes service with a different perspective. Sanford Mercedes actually cares and wants your service unlike winter park mercedes. Thank you to the amazing experience. Maryam Bahrami More

Ali was very helpful and provided outstanding customer service. I appreciated his patience and honest approach. He continue to help and support when I have questions. I would definitly recommend him an service. I appreciated his patience and honest approach. He continue to help and support when I have questions. I would definitly recommend him and will continue to refer friends and family. He is a great asset to the team!!! More

Everything went smoothley. From greeting at the door By Adam, to presentaion of the car by Adam, to description of vehicle and its options by Adam and negotiating final sale price. Carlos Reyes was an o Adam, to presentaion of the car by Adam, to description of vehicle and its options by Adam and negotiating final sale price. Carlos Reyes was an outstanding person to work with. Very professional and easy to deal with. He explained all the financing and paperwork and made it a pleasant experience. Additionally, all the sales and service people greet you with a smile and are reaqdy to help you in any way possible. This dealership is a pleasure to visit. More

my automobile shopping at mercedes-benz of sanford was a comfortable no pressure experience . As soon as I entered the front door of the dealership the receptionist politely greeted me and offered me some c comfortable no pressure experience . As soon as I entered the front door of the dealership the receptionist politely greeted me and offered me some cold bottled water " it was a typical florida hot afternoon " I then explained to her that I was interested in a E class I had seen on their website . it was at that time I met my sales associate Chi.. his honest sincere approach was greatly appreciated. his knowledge of the mercedes product line is impressive , Chi patiently took the time to explain every function of the car to me , and even pointed out the one flaw the car had , and informed me that if I decided this car was right for me the flaw would be taken care of at my first convenience . after we had an agreement on the price Chi introduced me to Carlos , the finance director.. He was easy to work with , took the time to explain my financing options , explained the benefits of some optional warranty coverage , and without any pressure let me decide the level of coverage I was comfortable with... after signing on the "dotted line" my sales rep introduced me to my service advisor, the service manager , and a parts department representative in case I had a need for any accessories .. Now for the service department , I set my appointment to take care of the "flaw" that Chi had explained too me it was fast and easy , when I arrived the following monday to have the work performed I was greeted by name by a gentleman outside , who then escorted me to my service advisors desk.. Peter was ready for me ..he explained the service would take approximately 4 hours , my loaner car was waiting for me , and within 15 minutes I was out the door .. when I returned to pick up my car all the work was performed as promised , I think the advantage this dealership has over others is everyone works as a team ... I will definitely recommend mercedes benz of sanford to any of my friends looking for a new car . sincerely , W Burnup. More