Mercedes-Benz of North Orlando

Was looking to get a new Mercedes Sprinter. James was extreamlly helpful on identifing the vehicle and options that I would need for a the custom coversion I am planning. James went as far as communicat extreamlly helpful on identifing the vehicle and options that I would need for a the custom coversion I am planning. James went as far as communicating with the company I plan to use for the conversion in Orlando (Ultimate Auto) When it become appartent that the options I needed were not available in any of the Sprinters at the Sanford location he quickly found what I needed out of state and got it to Orlando promptly. I am very happy with my purchase along with James asisstance and looking forward to my family vehicle. More

I came into the dealership looking to trade my Lexus not knowing what I wanted. Syed sharif was very gracious and hospitable the moment we met. We discussed my needs and budget so he could give me some knowing what I wanted. Syed sharif was very gracious and hospitable the moment we met. We discussed my needs and budget so he could give me some ideas of what I could afford and be happy with to suit my lifestyle. I never felt rushed or pressured. I happily bought a beautiful pre-certified?????????? ML 350 within one day from test driving. Since then, Syed has followed up almost weekly to be sure I was happy and satisfied. I will absolutely recommend him to all of my friends and family! More

This was the best car shopping experience I have ever had. Chi was the most professional salesman and worked hard to get the perfect car for my wife. I not only bought a car for my wife,but the next day had. Chi was the most professional salesman and worked hard to get the perfect car for my wife. I not only bought a car for my wife,but the next day Chi helped with the purchase of a second car for my Sister-in-law.Run don't walk to Mercedes-Benz of Sanford if you need a car. New or Used they will help you. More

Amazing dealer!! Would gladly work with again! I flew in from BTR and was out in under an hour!! AMazing guys and a great product! from BTR and was out in under an hour!! AMazing guys and a great product! More

I recently purchased a used MB E350 Bluetec from MB of Sanford. I have purchased many great cars in my life, including multiple MB products. Honestly, I view buying a car much like I view a dental appoi Sanford. I have purchased many great cars in my life, including multiple MB products. Honestly, I view buying a car much like I view a dental appointment, so my expectation of this transaction was marginal at best. My initial contact with the dealership was with Syed Shariff. Syed is a true Gentleman who communicated effectively and answered questions directly. His knowledge of the product was exceptional - but more importantly, Syed is a standup guy. I will comfortably recommend Syed to friends and family for future purchases. THANK YOU Syed. More

The epitome of professionalism! From the moment we arrived all the way to our departure with our new vehicle the friendliness, compassion and overall experience far exceeded our expectations. After s arrived all the way to our departure with our new vehicle the friendliness, compassion and overall experience far exceeded our expectations. After several very poor visits to our local Daytona Beach Mercedes dealership it was very refreshing to do business with true professionals. We never felt rushed or forced into a purchase and they really went the extra mile to gain us as customers. The 45 minute drive is not even an inconvenience to experience this level of service. To not mention Victor Miller and Dan Rittenhouse by name would be a travesty as these gentlemen are the heart and soul of this dealership. We state with no reservation we are now customers of Mercedes-Benz of Sanford for life. More

James Bonds is knowledgeable, dedicated to his job. He went beyond to locate me a car.He was extremely helpful in handling my needs.I have the highest regard for his proffessionalism, committment and si went beyond to locate me a car.He was extremely helpful in handling my needs.I have the highest regard for his proffessionalism, committment and sincerity. I received excellent customer services from all staff. Mr Bonds explained and demonstrated every function in my C-300. I have no reservation in recommending Mr. James Bonds to anyone who is planning to purchase a car. Thanks again Mr Bonds for the fine service that you provided to me. A. S. Brown More

Syed Shariff is the consummate professional, both extraordinarily expert about the vehicles and extremely helpful (almost intuitive) in handling a buyer's needs. I have never had a better car buying extraordinarily expert about the vehicles and extremely helpful (almost intuitive) in handling a buyer's needs. I have never had a better car buying experience than those MANY occasions I have purchased from him. The support afforded by other extraordinary dealership staff, including Tim Furtado (service), Todd (sales manager), and everyone I have encountered assure my return to this dealer and my strongest recommendation to anyone looking for a new Mercedes or a used high-quality trade-in. More

This was truly the best car buying experience we have encountered to date. Every aspect, from our arrival on the lot and being greeted by our salesman James Bonds, through our comparison shopping of fea encountered to date. Every aspect, from our arrival on the lot and being greeted by our salesman James Bonds, through our comparison shopping of features and models, vehicle selection, test driving, and purchase, the team at this dealership could not have been more cordial, welcoming, and professional. James took the time to ensure all of our questions were completely satisfied, and after the sale was closed went out of his way to demonstrate every control and capability of our GLK350 (and he even set up our iPhones). The excellent customer service we received was only reinforced by our interactions with Dan, his manager, and Jeff in finance. I plan on returning here to purchase our next car. Would definitely recommend James and the entire team at the Mercedes-Benz Sanford Dealership to anyone looking for premium customer service, great inventory, and competitive/fair pricing. Thanks again James for making this such a pleasant experience. More

I live in Richmond, VA and could not find the ML350 vehicle that I wanted with the color or the features. They did a search and could not locate one in the southeast. Well, I decided to call Sanford vehicle that I wanted with the color or the features. They did a search and could not locate one in the southeast. Well, I decided to call Sanford MB and see what they had. I told Rick what I was looking for and voila he found what I wanted and even at a better price. Rick left the company but he turned everything over to Bill Smalley and he kept everything going and we finalized the deal. I flew down to Orlando and Chi picked me up from the airport and took me to the Sanford dealership as Bill was in a training class. He treated me very special and went over everything on the car. Chi saw a few fingerprints on the car and had his guys do a once over on it. I really cannot say enough nice things about this dealership. You know it has to be great if I flew from Richmond to Orlando to purchase this car. The Richmond dealership should take a lesson from these guys! Thanks Sanford MB - I am loving my new ML350! More