Mercedes-Benz of North Orlando

We had a great experience working with Ivan, he was very professional yet also very personable. We came to this dealership second after visiting another local dealer where we had a terrible expierence, so w professional yet also very personable. We came to this dealership second after visiting another local dealer where we had a terrible expierence, so was pleasantly pleased with the service we got here. More

I will like to said that your salesperson Ivan Bravo went above and beyond his duty to make us feel welcome and listen to our concern and the reward was the purchase of our dream car. Thank you for all the above and beyond his duty to make us feel welcome and listen to our concern and the reward was the purchase of our dream car. Thank you for all the hard work. More

I live in the Atlanta area and had been looking for a Mercedes Passenger Sprinter for a long time. I found one this past Sat. at Mercedes-Benz of North Orlando. I contacted the dealership at 8:05am, and Mercedes Passenger Sprinter for a long time. I found one this past Sat. at Mercedes-Benz of North Orlando. I contacted the dealership at 8:05am, and by 2pm, the deal was done! I went down to Orlando on Sunday to pick up my new Mercedes Sprinter. When I arrived, my new van was ready and looking great! Everyone at the dealership was great! I would definitely purchase another vehicle from this dealership. More

Mike Etzold goes the extra mile to insure ABSOLUTE satisfaction in servicing my cars. I have three Mercedes automobiles and have never been disappointed or in any way inconvenienced. It is rare for satisfaction in servicing my cars. I have three Mercedes automobiles and have never been disappointed or in any way inconvenienced. It is rare for a dealership to get everything right, on time, and at or under the estimated cost. But that is my experience here. More

I just purchased a Certified Pre-Owned Mercedes S63 and am very pleased with the car. Much of my satisfaction comes from the exemplary way the sale was handled by Syed Shariff (quite possibly, THE best ca am very pleased with the car. Much of my satisfaction comes from the exemplary way the sale was handled by Syed Shariff (quite possibly, THE best car sales associate) and the entire dealership staff. Shortly after purchase, I experienced a tire problem that was not the fault of the dealership. They resolved the issue beyond my expectations and have in every way exceeded any reasonable performance standard. Measured by ease of purchase, this dealership is tops. Prices are more than competitive but VALUE is off the chart. Highly recommended. (I have now purchased both new and used vehicles here and each and every experience has been perfect) More

Car was towed by MB roadside assistance as spare tire had leaking stem valve; they wanted to keep car four days to find a tire; when pressed they found a tire; got car back and window molding was scratched; leaking stem valve; they wanted to keep car four days to find a tire; when pressed they found a tire; got car back and window molding was scratched; complained to AutoNation who told them to fix it; they replaced molding and when picked up car pulled out onto the highway and saw a crack on the front right side of the windshield; pulled back into the dealership and man who brought the car to me said he saw the crack then; Greg said he checked car after service and it was not cracked. So some time between service and me picking car up the windshield was cracked. Lee, service manager, said the car was like that, they did not do, Greg was not a service tech so did not know anything, etc., etc. and they were not going to fix it. More

Zero communication. They make you do all the work to purchase a car. It is apparent they are a high volume dealership and the cars sell themselves. I have never had to do so much work and practically be purchase a car. It is apparent they are a high volume dealership and the cars sell themselves. I have never had to do so much work and practically beg for their attention and sale. In the end, my calls were never returned and I went to another dealership. I am now considering moving away from the Mercedes brand due to this very insulting experience. More

I special ordered the C250 Coupe and loved my car after it came in! I worked with Mr. Shariff at the dealership and he made sure i got exactly what i wanted. We got the delivery right on time and the servi it came in! I worked with Mr. Shariff at the dealership and he made sure i got exactly what i wanted. We got the delivery right on time and the service was excellent. They are so friendly at the dealership its a great buying experience I would really recommend this place to anyone who is interested! They really do work with you to ensure you are completely satisfied with your experience! More

Lee the service manger was wonderful to work with! Will never go to another dealership! Very friendly and very accommodating!! The parts department is amazing! never go to another dealership! Very friendly and very accommodating!! The parts department is amazing! More

Since we entered the dealer we were approached by Mr Miller with high level of professionalism, we got all of he options very quickly. In every moment of the transaction we felt relax and in a very frie Miller with high level of professionalism, we got all of he options very quickly. In every moment of the transaction we felt relax and in a very friendly atmosphere, in fact we were looking for options to buy a car and was not a real plan to buy the car that day, we were looking with no hurry and that day we closed the deal and the ML350 was available for pick up in 2 days, we highly recommend the dealer and specially the sales man who worked with me Mr Miller, also during the tour for the dealer every body were very open and friendly, we are certainly highly satisfied with our deal More