Mercedes-Benz of North Orlando
Sanford, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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They always do a superb job! Great service staff! The general manager, Walter, is always more than willing to help if there is any glitch! Great guy!! general manager, Walter, is always more than willing to help if there is any glitch! Great guy!! More
The service that I received was outstanding. The sale person was polite and very professional in assisting me with the purchase of my new vehicle. person was polite and very professional in assisting me with the purchase of my new vehicle. More
It took them a week to figure out what was wrong with my car. They wanted me to take it to another dealership. Did not fix the problem completely. Very poor service. My seats had oil stains on them when the car. They wanted me to take it to another dealership. Did not fix the problem completely. Very poor service. My seats had oil stains on them when the car was given back to me. I refused to take it back. Then one of the guys took it back inside and cleaned the seats and removed the oil stains Terrible service. Incomplete work. I have my car now in another shop getting fixed More
Great location and easy to get to via interstate travel. The dealership is attractive and kept clean. It offers comfort amenities. .Attentive personal and friendly. You receive direct answers to questions. The dealership is attractive and kept clean. It offers comfort amenities. .Attentive personal and friendly. You receive direct answers to questions. They keep you informed during service process. More
In March 2021, I purchased two Mercedes Benz (a G-63 wagon and an SL-450) from Ryan Isbaih, sales representative at Mercedes Benz of North Orlando. Ryan is the best sales rep I have dealt with in my 55 wagon and an SL-450) from Ryan Isbaih, sales representative at Mercedes Benz of North Orlando. Ryan is the best sales rep I have dealt with in my 55 years' experience purchasing cars. Here's why: Ryan scores the highest marks for his low-to-no pressure sales approach combined with his abundant product knowledge. His low key, friendly nature put me at ease and his extensive product knowledge resulted in my respect for and trust in him as a partner in this venture. In the few instances when Ryan did not have an immediate answer to my question, he said he would do the research and get back to me with the information I needed - and he did, in a timely manner! Ryan is very reliable. He was always on-time for appointments; he kept me informed of all developments; and he followed thru on all matters - he always did what he said he would do - and he did it well. Ryan works very effectively with the staff at Mercedes Benz of North Orlando. He assisted me with the trade-in of my personal vehicles and ensured that I received a good value for these trade-ins (he got me a better deal than another dealership offered). Ryan also introduced me to service personal who instructed me on vehicle operation, safety, instrument panel and equipment details. First Class support and assistance! Ryan also has a very good relationship with the senior management at Mercedes Benz of North Orlando. Ryan facilitated all of my meetings with the senior management team and Ryan's behind-the-scenes preparation, and his support and advice were key to ensuring I had a positive overall experience with the entire Mercedes Benz of North Orlando team! Every employee and manager I met there was exceptional for their professionalism, courtesy, sincerity and respect. A First Class operation!! In sum, I am very pleased with the outstanding vehicles I purchased - and especially pleased with my relationship with Mr. Ryan Isbaih, whom I am now honored to call a friend. My recommendation to all readers, who want a rewarding car-buying experience, is simply: "YOU GOTTA CALL RYAN." You will be glad you did!! More
Awesome service department! Thank you George for your professionalism and courtesy. No hassle due to warranty and got my car back to me within a few days, unlike the other dealership I had gone to previo professionalism and courtesy. No hassle due to warranty and got my car back to me within a few days, unlike the other dealership I had gone to previously. More