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Mercedes-Benz of North Orlando

Sanford, FL

Overview
Reviews
Vehicles
4.6
313 Reviews
For North Orlando area residents, there is no better place for Mercedes-Benz cars and SUVs than Mercedes-Benz of North Orlando. Our expansive showroom is just a short drive north of Downtown Orlando, in the city of Sanford. Featuring an extensive inventory of both new and pre-owned Mercedes-Benz models in Orlando, including all the latest models, Mercedes-Benz of North Orlando has it all! Visit our showroom in-person or online today to learn more about what a new or pre-owned Mercedes-Benz can do for you.
Contact Dealership

1100 Rinehart Rd

Sanford, FL

32771

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Showing 313 reviews

December 03, 2022

Great sales, finance and service teams. The whole team is stellar. The General Manager is available for questions and does not give up until the client is happy. I appreciate how they work More

by VFBuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan, John, Walter
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Dec 05, 2022 -

Mercedes-Benz of North Orlando responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

December 02, 2022

Excellent professional people awesome service great facility fast responses thanks so much and happy holidays . Mr. B. More

by Mr. B
Recommend Dealer
Yes
Employees Worked With
Luis Garcia
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Dec 03, 2022 -

Mercedes-Benz of North Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 03, 2022 -

Mr. B responded

Thanks so much. Mr. B

November 30, 2022

Friendly employees! You can never get anyone to answer the phone! They tell you to call the main number and you can never get anyone to help you. So I had to go in per More

by Globalvcf@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anderson
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Dec 01, 2022 -

Mercedes-Benz of North Orlando responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Mercedes-Benz of North Orlando

Dec 01, 2022 -

Globalvcf@aol.com responded

Nothing to say.

November 21, 2022

We had great service from the whole team. We are both thrilled with our new GLA. More

by KW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
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Nov 23, 2022 -

Mercedes-Benz of North Orlando responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando.

November 12, 2022

They found a door issue that had been missed at another dealership last year when taking it in for service . More

by Maryannecleveland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianco
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Nov 21, 2022 -

Mercedes-Benz of North Orlando responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

November 08, 2022

Anderson De Leon is a fantastic service advisor. Very efficient & professional. Friendly and comfortable dealership More

by jessh2406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anderson De Leon
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Nov 16, 2022 -

Mercedes-Benz of North Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 04, 2022

Cristal is the best I will not go anywhere else for service . Thank you for the care More

by Angela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristal
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Nov 11, 2022 -

Mercedes-Benz of North Orlando responded

Hi Angela, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2022

I bring my car in for a “ missing air pressure censor “ I arrived 11:30 a.m. , signed the paper work, agreed to pay $285.00 for diagnosis. The supervisor said he will call me, at 14:30 p.m. I returned, More

by Mt6875
Friendliness
Recommend Dealer
No
Employees Worked With
Robert at Service
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Nov 08, 2022 -

Mercedes-Benz of North Orlando responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

October 31, 2022

Very professional! I had a much better experience here than I’ve ever had at Mercedes Benz South Orlando. More

by Miss B
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
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Nov 08, 2022 -

Mercedes-Benz of North Orlando responded

Hi, we are so happy to read such a great review about Mercedes-Benz of North Orlando! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

October 20, 2022

krystal was excellent-- She provides the BEST service ever!!- She kept me informed during the whole service process.. More

by Carlos Mercado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KRYSTAL
Report | Print
Oct 26, 2022 -

Mercedes-Benz of North Orlando responded

Hi Carlos, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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