Mercedes-Benz of North Orlando

The service advisor was excellent. The time it took for service wait was way to long for the service I got. The car wash was nice but it would have been nice if they vacuumed the fron The time it took for service wait was way to long for the service I got. The car wash was nice but it would have been nice if they vacuumed the front of the car at least. I was given a list of items they found wrong and I bought a extended warranty but was not told what would be covered. More

My advisor Dave was awesome. Kept me informed, responded to my texts and/or calls and made my experience a pleasant one. No guess work. Glad I got him. Kept me informed, responded to my texts and/or calls and made my experience a pleasant one. No guess work. Glad I got him. More

Love the attention to detail, and what really made it more special was the video of the walk around the car showing me the needs for the future on the car instead of just telling me. Service and attentio more special was the video of the walk around the car showing me the needs for the future on the car instead of just telling me. Service and attention is 5 Star. Manager Robert from service gives Great customer service, 5 Star. Also from Sales Syed is also 5 Star service. More

I always dread going to get a new car because I never like the process. Here it was totally deferent. I actually enjoyed it. Very professional staff from the top to the bottom. I will recommend them to like the process. Here it was totally deferent. I actually enjoyed it. Very professional staff from the top to the bottom. I will recommend them to everyone. Great job!!! More

Dealers who service Sprinters are hard to find, but I was able to schedule an appointment within a week. I had a list of warranty concerns but was happy to hear that all the work was done in 3 days. Our Spri able to schedule an appointment within a week. I had a list of warranty concerns but was happy to hear that all the work was done in 3 days. Our Sprinter service advisor has deep experience with Sprinters and gave us valuable perspective and advice about maintaining our van. We live 30 minutes away but the dealer happily gave us a ride home when we dropped off the van. More

This was my first visit and I was more than pleasantly impressed! The professional staff was very well versed and expedited the service on my vehicle. Bianca Mason is certainly an asset to the company! impressed! The professional staff was very well versed and expedited the service on my vehicle. Bianca Mason is certainly an asset to the company! She explained the service recommended and actually saved me $$$ due to the exceptional low mileage on my 2013 SL 550. I will certainly recommend your facility to my friends that have expressed poor servive from other Mercedes service providers! Thanks for making my experience a “great one!” More

Tom Welch , the Sprinter service manager consistently exceeds my highest expectations. In spite of heavy workload he has always arranged for same day service. exceeds my highest expectations. In spite of heavy workload he has always arranged for same day service. More

Great sales, finance and service teams. The whole team is stellar. The General Manager is available for questions and does not give up until the client is happy. I appreciate how they work The whole team is stellar. The General Manager is available for questions and does not give up until the client is happy. I appreciate how they work well together. More

Excellent professional people awesome service great facility fast responses thanks so much and happy holidays . Mr. B. facility fast responses thanks so much and happy holidays . Mr. B. More

Friendly employees! You can never get anyone to answer the phone! They tell you to call the main number and you can never get anyone to help you. So I had to go in per You can never get anyone to answer the phone! They tell you to call the main number and you can never get anyone to help you. So I had to go in person to schedule service. A real pain! More