Mercedes-Benz of North Orlando

Since becoming a Mercedes of North Orlando customer, my interactions with this dealership have been nothing but fantastic. Tom Welch our service advisor keeps us on track regarding the maintenance of our interactions with this dealership have been nothing but fantastic. Tom Welch our service advisor keeps us on track regarding the maintenance of our vehicles. Great dealership if you're in the market for this brand. More

I received a recall notice for my ML. I made several calls to this dealership to schedule the appt. Each time they were polite and professional, telling me not to drive the car, and that I made several calls to this dealership to schedule the appt. Each time they were polite and professional, telling me not to drive the car, and that someone (usually "Robbie") would call me back, which he did not. Nor did anyone follow up to ensure that I was contacted, even after multiple times. It took several calls over 3 months to get the 15-minute appointment scheduled. That said, the technician they sent was also polite and professional and answered all of my questions. Maybe the problem was just one guy, but they should know better. More

Excellent service! We moved to Florida from Pennsylvania almost 2 years ago and brought our Mercedes with us! We were treated with respect and received top notch cust We moved to Florida from Pennsylvania almost 2 years ago and brought our Mercedes with us! We were treated with respect and received top notch customers service! This will be our go to dealer! More

This dealership is outstanding as was my Service Advisor Jim. He kept me informed and up to date with the maintenance of my vehicle! Jim. He kept me informed and up to date with the maintenance of my vehicle! More

courteous, professional and prompt this pretty much sums up how good this service center is, Will definitely be back. up how good this service center is, Will definitely be back. More

Service advisor kept me informed…allowed me choices on maintenance…good job! This MB dealer is highly recommended! maintenance…good job! This MB dealer is highly recommended! More

This was my third mercedes-Benz that I purchased from Syed Sharif. He is like a family to us and he has been helping all my friends and family. He is highly recommended.Thank you Syed🙏 Syed Sharif. He is like a family to us and he has been helping all my friends and family. He is highly recommended.Thank you Syed🙏 More

Very efficient and pleasant experience in my first time using this dealership for service. I appreciated the ongoing communication thru text messaging from Anderson DeLeon, my service advisor. There was using this dealership for service. I appreciated the ongoing communication thru text messaging from Anderson DeLeon, my service advisor. There was a loaner car available for my usage and my car was completed earlier than the time it was promised. More

Excellent Sevices, took my daughters' car and they troubleshoot the issue, updated the software, and the problem was fixed on the same day, no issues whatsoever, excellent customer service, I would ta troubleshoot the issue, updated the software, and the problem was fixed on the same day, no issues whatsoever, excellent customer service, I would take my car elsewhere, quality repairs, extremely short dwell time for repairs. More

Prompt and timely service to install 8 recalls. Dealership is clean & attractive. Dave was pleasant to work with. Dealership is clean & attractive. Dave was pleasant to work with. More