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Mercedes-Benz of North Orlando

Sanford, FL

4.6
310 Reviews
For North Orlando area residents, there is no better place for Mercedes-Benz cars and SUVs than Mercedes-Benz of North Orlando. Our expansive showroom is just a short drive north of Downtown Orlando, in the city of Sanford. Featuring an extensive inventory of both new and pre-owned Mercedes-Benz models in Orlando, including all the latest models, Mercedes-Benz of North Orlando has it all! Visit our showroom in-person or online today to learn more about what a new or pre-owned Mercedes-Benz can do for you.
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1100 Rinehart Rd

Sanford, FL

32771

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Showing 310 reviews

April 20, 2023

Pretty awful place. Went in for a recall and was treated like crap. No one cared about my time or acted like a professional. Not how you sell someone a high end car. More

by allenanthony748
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Pattinson
Apr 22, 2023 -

Mercedes-Benz of North Orlando responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of North Orlando. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 710-5111. We hope to hear from you.

April 09, 2023

amazing staff always on point with all my request and they always make the process fast and easy More

by alexandrajessicagomez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Roure Rodriguez|
Apr 20, 2023 -

Mercedes-Benz of North Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 08, 2023

Recently had 90K service on my Mercedes GLA at Mercedes Of North Orlando. I made an appointment for a Saturday morning, first thing 7AM. I was greeted by the reception staff at the establishment. I was fu More

by cjdoviedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Mason
Apr 08, 2023 -

cjdoviedo responded

Thanks for the great service!

April 07, 2023

All personnel treated us like VIPs. Truly a pleasure able experience. The best experience ever More

by Smoopey71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Walsh, Sied
Apr 20, 2023 -

Mercedes-Benz of North Orlando responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 05, 2023

A pleasure to do business with Sanford Mercedes. Always welcoming and totally clear about what needs to be done! I was dealing with a great team member ( Briana) who was amazing figuring out my is More

by ronaliciene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
Apr 08, 2023 -

Mercedes-Benz of North Orlando responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2023

We have visited the dealership for service before, and enjoyed a quick turnaround as our paperwork was ready to go from the start. This time, when our service advisor Robert was out, Bianca took the lead More

by marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Bianca
Apr 05, 2023 -

Mercedes-Benz of North Orlando responded

Hi Marie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

March 28, 2023

Always friendly, helpful and respectful. It’s a pleasure to stop in for service overall. More

by skadot1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim
Apr 01, 2023 -

Mercedes-Benz of North Orlando responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

March 27, 2023

Despite continuing supply chain issues, was presented with several appropriate options with no pressure and honest representation. More

by Lyndye89
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
A.J. and Melinda
Mar 30, 2023 -

Mercedes-Benz of North Orlando responded

Hi, We appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 27, 2023

Scheduled my MB 600sl for an oil change. Service was provided promptly and courteously. Service staff was awesome!! More

by cabright550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anderson De Leon
Mar 30, 2023 -

Mercedes-Benz of North Orlando responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 26, 2023

Was a bit surprised by cost of oil change, quoted a price over the phone but price at dealership was more. Will be more aware of costs next time that I visit a dealership. More

by MAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
Mar 29, 2023 -

Mercedes-Benz of North Orlando responded

Hi, thank you very much for sharing these comments, Mag. If you are willing, please call our General Manager at (407) 710-5111 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

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