Mercedes-Benz of North Olmsted

My CPO E350 no complaints, was picked up from airport promptly, car was ready and beautiful. all options were clearly explained and nothing was pushed on me. wh no complaints, was picked up from airport promptly, car was ready and beautiful. all options were clearly explained and nothing was pushed on me. whole transaction done in less than 3 hours. More

Wonderful Experience start to finish Buying or leasing a car should be a wonderful exciting non-stress experience. Thanks to Drew Dunleavy and Mercedes Benz of North Olmsted I can say t Buying or leasing a car should be a wonderful exciting non-stress experience. Thanks to Drew Dunleavy and Mercedes Benz of North Olmsted I can say that my recent leasing of a GLC300 was a absolute pleasure. This is my second Mercedes and I know when this lease is up I"ll call Drew. More

Bought a 2016 GLC300 Wonderful sales team--Drew and I did most of the deal via email, after I came in for a test drive. He was knowledgeable, and extremely nice, and was a Wonderful sales team--Drew and I did most of the deal via email, after I came in for a test drive. He was knowledgeable, and extremely nice, and was a pleasure to work with, every step of the way. More

Profesionalism through a Friendly Way This was my second experience in a Mercedes dealer and it was the right one in several ways, let me explain how. I just moved to Cleveland about a yea This was my second experience in a Mercedes dealer and it was the right one in several ways, let me explain how. I just moved to Cleveland about a year ago and decided to upgrade my BMW 328 to a more winter conditioned but also a sporty car. I was debating to buy a Porsche Carrera 4S. At that time AMG GTS kicked in the podium and I was stunned with the futures and look. As you know it is a 2 wheel drive sports car but still I wanted to explore it and have a close look. I visited a dealership in Cleveland area since they had some ready sell ones but first of all one of the sales man was really less optimistic and enthusiastic to show me the car, and even said they don't let customers to drive these type of cars as a test. I explained him I was serious about buying this car, anyway after they did some credit scoring all of a sudden interest level changed and another experienced manager started to talk to me and even we took a short drive test. They also named a 10 grand earnest money to order the car. All those type of approach was not right for me from the get go. Later I learned about the true AMG Service which is only provided in North Olmsted. That is how I got in touch with Drew Dunleavy and Helder Rosa. The moment I visited Mercedes of North Olmsted the experience was always very professional. Drew is a very friendly but professional family man who worked for Mercedes many many years. He himself understands the high end cars of Mercedes to economical practical cars. He understood my desire and lust to AMG GTS but gave me good suggestions to deal with winter conditions of Cleveland. First I was debating to keep my BMW to use daily in winter but still order the AMG. But he came with a better idea. He helped me to get my BMW to upgrade with a prepaid lease to GLA 250 for 3 years which I thought was a great deal and we ordered my AMG GTS with a very little down payment like 500$. I recently got my GTS and it is a fantastic car as you can imagine. Every detail is as we planned with Drew and I was very content to work with him. I believe we had good business together and made some friends. I would like to thank Drew for the job he does, his willingness to help his customers whenever and the comfort he gave us with every visit. He even personally helped me several times which he did not need to do so to a level to drive my GLA for a little fix. Don't get me wrong, there is nothing wrong with these cars but the service is beyond your expectations. If you wanna see clearly just visit any other dealer and then take your journey to Mercedes of North Olmsted!!! or just save of your time and go visit Drew directly... More

Buying our second Mercedes It was a friendly environment and very helpful people to work with. We got our cars through Drew Dunleavy. Everything went smoothly. We would recommen It was a friendly environment and very helpful people to work with. We got our cars through Drew Dunleavy. Everything went smoothly. We would recommend him as a sales person to any friend of ours. 5 stars job!!! More

From "C" to "S" Each experiance better than the last December 30th I took possession of my 5th Mercedes from Helder and his team at MB of North Olmsted. From my first C class to this beautiful S550 this December 30th I took possession of my 5th Mercedes from Helder and his team at MB of North Olmsted. From my first C class to this beautiful S550 this dealership has done everything possible to earn my loyalty to the brand and to the Bernie Moreno Companies. Ceil Cohen has repeatedly gone above and beyond my expectations. Helder is a consummate professional. His knowledge of the industry and dedication to client service are second to none. I am very pleased with every aspect of my relationship with MB and the team in North Olmsted. Looking forward to my 2020 MB! More