Mercedes-Benz of North Olmsted

Couldn't be happier From the time I walked in this dealership was the best. From the porter who got my car ,to the salesman Allen Goldstein who sold me my new car. These From the time I walked in this dealership was the best. From the porter who got my car ,to the salesman Allen Goldstein who sold me my new car. These people were so nice ,polite ,and explained everything to me. I will purchase from them again. More

Fantastic I am so glad I found my car at the Mercedes dealaership in North Olmsted. My sales guy Mike was friendly and made buying a car less stressful. I was I am so glad I found my car at the Mercedes dealaership in North Olmsted. My sales guy Mike was friendly and made buying a car less stressful. I was so impressed by his efforts along with Rob in finance to make sure I got the car I wanted at what I was hoping my monthly payment would be. My next car will be bought through them as it was the best experience I have had. I have bought 4 cars and dreaded everyone of those but this was the best experience. I will definitely be passing Mikes business cards out to anyone looking!! More

AMAZING Experience! As I drove into the parking lot I was pleasantly surprised to see a sign on the car I wanted to test drive that read RESERVED FOR VIP GUEST MS. MARY As I drove into the parking lot I was pleasantly surprised to see a sign on the car I wanted to test drive that read RESERVED FOR VIP GUEST MS. MARY WALKER. That instantly made me smile! And it only got better. Salesman Erkick Willis was the professional and a gentleman who truly did everything to live up to the VIP experience promised in that sign, which actually began with my very first inquiry about the vehicle.I had a no hassle experience from text drive to purchase and driving away with the car I wanted! Thank you Erick Willis! I am from Columbus and I will happily share my experience with everyone I know. I won't hesitate to purchase my next vehicle from this deersbip. More

WILL NEVER BUY A CAR ANYWHERE ELSE Best dealership I have ever worked with. Have leased countless cars from MB North Olmsted due to the relationships I've built with the astounding staf Best dealership I have ever worked with. Have leased countless cars from MB North Olmsted due to the relationships I've built with the astounding staff and management. Leasing a car has never been easier. Highly recommend dealing with the below employees, although any person at the dealership is more than willing to prioritize the customer's needs and get deals done quickly and fairly. Helder Rosa: Professional, deals fairly, gets you in and out hassle-free. Absolute stud! Allan Goldstein: Accessible to the customer, fair, honest, and knowledgeable about every model. Highly recommend working with him. Sam Pickering: Easy to deal with! He made the buying process fun and only recommends necessary products and add-ons tailored to your specific needs. He is organized and was able to get my lease completed quickly. He is professional and courteous and is a true star! Terry Billias: The best sales manager I have ever dealt with! Terry does an excellent job ensuring that the customer's needs come first. He goes out of his way to simplify the car-buying process by collecting information ahead of time and diligently searching for the exact vehicle build per the customer's specifications. When I arrived at the dealership, there was nothing left to do but drive off the lot with my new vehicle. Importantly, Terry makes himself available to customers even after the purchase and is a great resource for service appointments, loaner vehicles, and arranging valet service to come out to my home at my convenience. Terry is both courteous and knowledgeable and gladly worked within my budget to help me find the best vehicle. He is a great representation of the customer-centered service that MB North Olmsted exemplifies with each lease renewal! Get this man a pay raise!!! More

4th Mercedes' purchase, and it was by far the best! Barry was amazing! I had communicated via phone there were several vehicles I was interested in. Up my arrival, all vehicles were ready for me to driv Barry was amazing! I had communicated via phone there were several vehicles I was interested in. Up my arrival, all vehicles were ready for me to drive, which had an iced cold Diet Pepsi. Barry had a great sense of who I was through phone communication and questions he had asked. I drove 2 and knew that Barry was dialed in to what I was looking for! I came in the very next day to pick up my vehicle, and it was all draped with a bow! Class act! Thank you Barry for the amazing service. More

Purchased Audi from Erick Was an exceptional experience from Erick considering my schedule. Gave me his personal mobile and was always available. He initailly found a small sup Was an exceptional experience from Erick considering my schedule. Gave me his personal mobile and was always available. He initailly found a small superficial issue with the rim in which he had it fixed at the dealers expense prior to my knowledge...always appreciate a genuine salesperson and i Look forward to dealing with him in the future! More

Great service-Erick I got great response and services from Erick and he made my day with wonderful car. This was one of the best purchase i have made so far. Thanks for y I got great response and services from Erick and he made my day with wonderful car. This was one of the best purchase i have made so far. Thanks for your help and services. More

An Everlasting Experience Erick Willis at Mercedes Benz of North Olmsted was such a pleasure to do business with. He was pleasant to speak to, easy going, informative and all a Erick Willis at Mercedes Benz of North Olmsted was such a pleasure to do business with. He was pleasant to speak to, easy going, informative and all around a good, honest salesman. Erick stood out because of his impeccable attire but left an everlasting impression on me because of the way he treats his clients. I will always recommend Erick to friends and family when looking for their next vehicle. Thank you again Erick for the great experience!!! More

Great service. I really enjoyed the experience and the salesman did an amazing job helping us. I would recommend my friends and family. The best purchase I've made s I really enjoyed the experience and the salesman did an amazing job helping us. I would recommend my friends and family. The best purchase I've made so far. More

Erick Willis Mr. Willis made my experience with him so pleasurable, I am hooked on him as a salesperson. His knowledge is impeccable, he courteous, kind, respectf Mr. Willis made my experience with him so pleasurable, I am hooked on him as a salesperson. His knowledge is impeccable, he courteous, kind, respectful and very patient. More