Mercedes-Benz of North Olmsted

Amazing!! I had a lovely experience. They truly aim to please... Barry was awesome with finding the perfect car for me. He is a great guy and very friendly.. an I had a lovely experience. They truly aim to please... Barry was awesome with finding the perfect car for me. He is a great guy and very friendly.. and made me feel like I've known him for years.. I can't thank him enough... All around an awesome guy!! More

Superb Service Quality Customer Service Immediately upon entering the dealership you are greeted and offered cold or hot beverages. MY sales consultant (Bob) maintained efficient communicat Immediately upon entering the dealership you are greeted and offered cold or hot beverages. MY sales consultant (Bob) maintained efficient communication with me prior to coming in. The general manager Terry welcomed me and provided an equal amount of service and care during my process. Sam the finance guy was just as phenomenal. These individuals including the service man who helped me get hot water for tea, are all top notch wonderful human beings who worked as a team to make my first experience with Mercedes Benz an outstanding journey that has just begun. Thank you sll trully. It has been my pleasure in choosing you and a pleasure that you all chose me. More

Great experience I was very satisfied with the customer service of Mercedes Benz North Olmsted and especially that of my salesperson, Manny. He made the extra effort t I was very satisfied with the customer service of Mercedes Benz North Olmsted and especially that of my salesperson, Manny. He made the extra effort to go out of his way for my convenience which was much appreciated. More

Awesome!! After going to several dealerships with specific requests and not able to find the vehicle we were looking for Barry assisted us in locating a vehicle After going to several dealerships with specific requests and not able to find the vehicle we were looking for Barry assisted us in locating a vehicle in IL and getting it sent to OH. It was a great purchasing experience! More

World class customer service I first came to Mercedes Benz of North Olmsted in 2005 and have never left. Helder Rosa has help me with the 8 vehicles I have purchased or leased. Th I first came to Mercedes Benz of North Olmsted in 2005 and have never left. Helder Rosa has help me with the 8 vehicles I have purchased or leased. They are friendly and truly interested in you as a person, taking care to get you the vehicle you desire. Their follow-up compares to no other. Ryan Cavanaugh was excellent as well as Brian who showed me the features and Sam Pickering in finance. I work in the Customer Service industry and this truly was Woorld Class Service. More

Excellent Customer Service The lease on my 2014 300C was ending. This was my 2nd leased Mercedes. I was initially interested in leasing a new 2017 but truthfully, the newer 2017 The lease on my 2014 300C was ending. This was my 2nd leased Mercedes. I was initially interested in leasing a new 2017 but truthfully, the newer 2017 model was not to my liking. I decided to purchase my car. My salesman, William Keller was professional, very helpful and courteous throughout my dealings with him.. From showing the new 2017 model to the purchase of my vehicle. In the future I will be returning to Mercedes Benz of North Olmsted and requesting Mr. Keller More

Excellent Customer Service This was my first experience buying a Mercedes-Benz and will not be the last! I want to express my thanks to Mr. Bernie Moreno. Mr. Moreno has the b This was my first experience buying a Mercedes-Benz and will not be the last! I want to express my thanks to Mr. Bernie Moreno. Mr. Moreno has the best people in place to help with any concerns a new customer may have. I want to especially thank Shawn Blum, our sales associate and Jesse Lee in finance. A gentlemen named Bill also introduced himself to myself and my husband. (believe was the manager). This by far was the best experience that I have had in buying a car. To all the gentlemen above, please keep up the great service! More

Amazing Experience !!! As a first time Mercedes Benz buyer we had a unique and incredible encounter. We drove in from Toledo to visit our daughter and to look at cars. Tha As a first time Mercedes Benz buyer we had a unique and incredible encounter. We drove in from Toledo to visit our daughter and to look at cars. That's how we met Ryan Cavanaugh. He has a savoir-faire about him. He took us from just looking for a car to fulfilling our life long dream. With Ryan's knowledge, patience, professionalism and honesty he guided us through this amazing journey. Not only did he sell us an experience we got to share this with our 3 grandchildren and their parents. And you now have 3 new future Mercedes buyers. Our overall satisfaction would exceed a 10 point scale. We are so happy to have been warmly welcomed to the Mercedes Benz of North Olmsted family. Pat and Steve Pier More

Awesome service. Very good customer service and presentation of vehicle. The team was excellent. They took the time to explain the overall process. Very focused on Very good customer service and presentation of vehicle. The team was excellent. They took the time to explain the overall process. Very focused on the customer. More

Amazing experience!! Barry Sisler was amazing!! My husband and I have purchased 8 different cars and by far this is the best experience we have had! The customer care that Barry Sisler was amazing!! My husband and I have purchased 8 different cars and by far this is the best experience we have had! The customer care that Barry gave us was one of a kind. He worked with us over several days and was extremely courteous, honest, and patient with us in finding just the right car. I truly could not have been happier and can't wait to enjoy my new car! More