Mercedes-Benz of North Olmsted

Amazing customer service Even when the staff is not working they answer The texts and emails. Start to finish ... 1st class Love original salesperson Alan Goldstein but Even when the staff is not working they answer The texts and emails. Start to finish ... 1st class Love original salesperson Alan Goldstein but just loved this car but just wanted to by vs trip a new lease. Can't believe they did a new windshield and tire!!!! More

Their patience was key Shawn Blum was a pleasure to work with. Made me feel right at home, even though I felt a little out of my league being at a Mercedes dealership. Showe Shawn Blum was a pleasure to work with. Made me feel right at home, even though I felt a little out of my league being at a Mercedes dealership. Showed me the car I was interested in, then encouraged me to comparison shop. It took 2 weeks for me to pull the trigger, but Shawn was patient, respectful, and even took care of some of my concerns about the car, before we had a purchase agreement. Top notch. More

Yet another amazing experience! I never thought in a million years that they'd be able to top the last experience... boy was I was wrong! This is our sixth lease and we'll keep com I never thought in a million years that they'd be able to top the last experience... boy was I was wrong! This is our sixth lease and we'll keep coming back again and again. The cars are amazing, and that's a given being that it's a Mercedes. What matters most to me as a customer is their value-add, which is the buying experience. MBNO and their staff are top notch and is what keeps us coming back. From the top management to the porters, above and beyond really IS their standard! Thank you to Richard and Ryan for working out yet another sweet deal. You guys ROCK! More

Best car buying experience hands down! Thank you to Shawn for going above and beyond to help me find the right car for me! He made me feel comfortable and let me make my own decision on wha Thank you to Shawn for going above and beyond to help me find the right car for me! He made me feel comfortable and let me make my own decision on what I wanted! He gave me more options and suggestions than I even asked for and helped work with me to get in the price range I was looking for! Also, a huge thanks to Jesse for helping me with my paperwork and deciding on the right warranty for me! You guys are great! Cindy Boehm More

Lease purchase Purchased vehicle coming off lease. Paul Muraca, who we have happilyworked with before, was wonderful in taking us through this to the extent of com Purchased vehicle coming off lease. Paul Muraca, who we have happilyworked with before, was wonderful in taking us through this to the extent of coming in on his day off to help. Simply excellent personal service. More

Sam is the MAN! Visited this dealership on a late weekday evening with the intention to simply look at a few models. Moments after we arrived, were introduced to Sam Visited this dealership on a late weekday evening with the intention to simply look at a few models. Moments after we arrived, were introduced to Sam. He quickly got an idea of what might interest us most and within minutes (literally!) we were test driving models that best suit our needs. Sam went out of his way to answer all of our questions AND stayed nearly 2 hours after closing time to cater to us. Had no intention on making a same day purchase but how could we say no to a face like that? Definitely glad we stopped in and even more glad we met Sam. Thanks! More

Outstanding Experience! I had a tremendous experience with North Olmsted. I am kind of a hard case, ex-military professional that demands high caliber service. I expect a lot I had a tremendous experience with North Olmsted. I am kind of a hard case, ex-military professional that demands high caliber service. I expect a lot and Michael Tankersley and the team at North Olmsted delivered in every way! Integrity is the word I will use first because it means the most to me. Well Mike and the team have it in abundance. I was from Houston Texas and flew up to inspect and drive. They had every opportunity to mislead me if they chose. Instead they delivered above all my expectations and were simply a joy to deal with. I had a fabulous experience, one you would like to have with any major purchase. I can honestly say they made my car buying experience the best I have ever had. Thanks Team!!! Dream car of choice was an 2016 AMG GTS!! More

Professional, courteous staff always aiming to satisfy Mercedes-Benz of North Olmsted has an outstanding, professional and friendly staff starting with the General Manager to sales, to finance to concierg Mercedes-Benz of North Olmsted has an outstanding, professional and friendly staff starting with the General Manager to sales, to finance to concierge and to service -- We have had nothing but great satisfying experiences with MBZNO for over 14 years and 17 Mercedes within our own immediate family purchased from them. I highly recommend Mercedes-Benz of North Olmsted to anyone looking at any luxury vehicle within the Cleveland metro area. They will make it happen for you. Dan Chessin More

Great experience! This is my third care purchased from Mercedes-Benz of North Olmstead. While I have always had great service, this experience was far and above the be This is my third care purchased from Mercedes-Benz of North Olmstead. While I have always had great service, this experience was far and above the best. Barry Sisler, was amazing to work with - patient, no pressure and really took the time to understand what is important to me as a luxury car buyer. If you are looking for a car - look no further - and be sure to request Barry. Thanks so much Barry (and Sam in finance) for a hassle-free, relaxing experience! I won't buy anywhere else. Lori Koethe More

My first Benz C300 Shot out to Joshua and Paul, they made my experience wonderful. Whitney was so awesome in completing the fiancé process painless. Thank you all. St Shot out to Joshua and Paul, they made my experience wonderful. Whitney was so awesome in completing the fiancé process painless. Thank you all. Steve Price More