Mercedes-Benz of North Olmsted
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Wonderful Experience I flew to come get my car. I was absolutely amazed with all of the communication that every at this dealership had! Shawn and Bill were absolutely ama I flew to come get my car. I was absolutely amazed with all of the communication that every at this dealership had! Shawn and Bill were absolutely amazing to deal with and I would continue to fly out each time for my new car. Shawn picked me up at the airport and it was an extremely smooth transaction to pick up my car and head home. I look forward to continuing to do my business here! More
My experience with Mercedes Benz North Olmsted is good. This is my 2nd Mercedes from this dealer. I highly recommend them... Thanks for being there for me... with Mercedes Benz North Olmsted is good. This is my 2nd Mercedes from this dealer. I highly recommend them... Thanks for being there for me... More
Best car buying experience Sebastian was great. Very knowledgeable of the vehicles in stock, and perfectly fitted me with the car right for me. Also willing to get to know you Sebastian was great. Very knowledgeable of the vehicles in stock, and perfectly fitted me with the car right for me. Also willing to get to know you on a personal level, even talking basketball with me as he noticed it was an interest of mine. He is the Ben Simmons of salesman, and needs an award. Great job! More
Great dealership Great overall experience. Shawn was very friendly and helpful throughout the whole experience. Went above and beyond to get us The vehicle that we wan Great overall experience. Shawn was very friendly and helpful throughout the whole experience. Went above and beyond to get us The vehicle that we wanted More
IMPRESSIVE; what every car-buying experience should be like. In a time where "customer service" seems like an oxymoron, Mercedes-Benz of North Olmsted exceeds all expectations. They have mastered the art of put In a time where "customer service" seems like an oxymoron, Mercedes-Benz of North Olmsted exceeds all expectations. They have mastered the art of putting the customer first and delivering a world-class car-buying experience. It was a pleasure dealing with Sebastian Martinez; from his initial greeting to the final handshake, Sebastian was warm, kind, professional, knowledgeable, and competent in every way. In addition, finance director Mathew Frazier was equally dazzling along the way. I now know, firsthand, why Mercedes-Benz of North Olmsted has earned the "Best of the Best" award for 11 years. Thanks for a smooth transaction; it was wonderful doing business with you! More
Excellent experience We just got a new car from this dealership and are very pleased with the service we got.I would highly recommend this dealership to any one. Sincerel We just got a new car from this dealership and are very pleased with the service we got.I would highly recommend this dealership to any one. Sincerely Rashda Firdaus M.D. More
New vehicle purchase Billie was outstanding! He was thorough, took his time and very easy to work with! Much appreciated! Finance gent was a little too formal for my likin Billie was outstanding! He was thorough, took his time and very easy to work with! Much appreciated! Finance gent was a little too formal for my liking... overall great experience More
AMAZING! No pressure to buy Everyone was a joy to work with and no pressure to buy! Let us take our time making the perfect decision for our business needs. Everyone was a joy to work with and no pressure to buy! Let us take our time making the perfect decision for our business needs. More
Excellent Customer Servucw Sebastian was professional and helpful in car buy process. We arrived at dealership towards to closing, but Sebastian stayed very late in the evening Sebastian was professional and helpful in car buy process. We arrived at dealership towards to closing, but Sebastian stayed very late in the evening to close the deal along with Sales manager. As a result we walked out with two vehicle at exceptional price point. Both Bill and Sebastian were very courteous and professional in lease negotiation. Highly recommend. More
Customer Satisfaction a Priority Sebastian Martinez worked with us for a month to ensure we obtained the right vehicle to match our wishes. Very happy with our ultimate purchase. Sebastian Martinez worked with us for a month to ensure we obtained the right vehicle to match our wishes. Very happy with our ultimate purchase. More