Mercedes-Benz of North Olmsted
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great experience Saw a CPO on Edmunds. Communicated with emails and text messages on prices. Very efficient. Stopped by to see the car. Mike Tankersley is very friendl Saw a CPO on Edmunds. Communicated with emails and text messages on prices. Very efficient. Stopped by to see the car. Mike Tankersley is very friendly, patient and knowledgeable. Mitch Litam is great too. The entire purchase experience was very smooth and easy. More
Another outstanding experience! We decided to buy our E350W as our lease was expiring. This was the 8th Mercedes we’ve leased from Bernie Moreno’s dealership over the past 10 years. We decided to buy our E350W as our lease was expiring. This was the 8th Mercedes we’ve leased from Bernie Moreno’s dealership over the past 10 years. Our experience in purchasing this car was typical of the outstanding treatment we’ve been afforded by the the well/trained professionals at this dealership. They made the process very easy for us and were a pleasure to deal with. We want to single out Barry Sisler who guided us through the purchase transaction in a very kind and efficient manner. We also want to thank Heldar Rosa and Michael Ryba for their assistance. We look forward to continuing our relationship with all of them and referring our friends. More
Fantastic Experience This is our first Mercedes and everything from our arrival to when we left was everything you would imagine from a Mercedes dealership. Everyone was f This is our first Mercedes and everything from our arrival to when we left was everything you would imagine from a Mercedes dealership. Everyone was friendly and extremely helpful without putting any pressure on us to close the deal. Our sales rep Erick was professional and answered all our questions without making us feel hurried. I have bought a fair number of vehicles from dealerships in the past, and I felt exhausted when everything was said and done. This was the first time I have purchased a vehicle and actually enjoyed the process. Highly recommend these folks! More
Easy, friendly, & Honest Shawn was very helpful as we from out of town. He shot a video of the car that showed the interior and exterior to see the condition it was in. The vi Shawn was very helpful as we from out of town. He shot a video of the car that showed the interior and exterior to see the condition it was in. The video was very clear and was able to be shared with others. We showed up to the dealership and they were quick and friendly with all the paperwork. We would come back again and buy other cars. More
Nice Experience Very straightforward buying experience. Car’s features explained properly. Not pushed on extras. Chose the excess wear and maintenance for peace of Very straightforward buying experience. Car’s features explained properly. Not pushed on extras. Chose the excess wear and maintenance for peace of mind. Bottom line: they want your business and they’d like you back for your next vehicle, so, they handle the transaction that way. More
Excellent Service! I saw this car on a Thursday and called Sebastian to say I would be in the next day to test drive and purchase. Sebastian came in the next day on his I saw this car on a Thursday and called Sebastian to say I would be in the next day to test drive and purchase. Sebastian came in the next day on his day off to make this happen, and had me out the door in no time with a new car, all in time to make my weekend dinner plans! More
amazing service allan goldstein is the finest salesperson i’ve ever dealt with. katherine vari was superb in getting me situated with my new car. everyone totally e allan goldstein is the finest salesperson i’ve ever dealt with. katherine vari was superb in getting me situated with my new car. everyone totally excellent at your dealership. thank you!! More
Best experience From the moment of the first hand shake to the last it was a wonderful experience. Not a stone unturned! Allen Goldstein and Katherine Vari did a fa From the moment of the first hand shake to the last it was a wonderful experience. Not a stone unturned! Allen Goldstein and Katherine Vari did a fantastic job. I’ve already given their names to a potential buyer. Thank you for the best ride ever! More
Best in class customer service. The car buying experience with Mercedes Benz of North Olmsted is first class. The ease of picking out and testing cars is effortless for the consumer. The car buying experience with Mercedes Benz of North Olmsted is first class. The ease of picking out and testing cars is effortless for the consumer. Also the actual purchasing process is very fast. Allan Goldstein and Katherine Vari were a pleasure to work with. More
Sales excellence Shawn was extremely considerate of what we wanted. No hassle, no pushing approach to selling. He was focused on how to provide service to us. Great Shawn was extremely considerate of what we wanted. No hassle, no pushing approach to selling. He was focused on how to provide service to us. Greatly appreciated. Jason More