Mercedes-Benz of North Olmsted

I immensely enjoyed my experience of purchasing my first Mercedes Benz at Mercedes Benz of North Olmsted! Please know that Nick Cleary was a FANTASTIC sales representative! He has this up-beat, always Mercedes Benz at Mercedes Benz of North Olmsted! Please know that Nick Cleary was a FANTASTIC sales representative! He has this up-beat, always-ready-to-please attitude that made my purchase process a REAL JOY!! How many stars am I permitted to give ??? ****************************** That should say it all!! Just thought I would let you know...! Carrie More

On December 11, 2013 I had the pleasure of stopping at the Mercedes-Benz in North Olmsted to “JUST LOOK” at a certified pre-owened vehicle. From the moment I walk in I knew I was in a totally different c the Mercedes-Benz in North Olmsted to “JUST LOOK” at a certified pre-owened vehicle. From the moment I walk in I knew I was in a totally different car dealer that I have been accustoming to visiting. There I met Dolores "Dee" Wolfe. She is a darling. She knew, from my previous e-mails the night before, exactly what I was looking for in a car. The car she thought I would fall in love with was exactly what I was looking for to gift my wife as a present. The car had just been acquired the night before by the dealership and had not even been pre-certified or even pictures taken for their web site. But, Dee made things happened once I was sold on the vehicle. You see, I could not wait to surprise my wife. Dee made it happen by putting the wheels in motions so that I could surprise my wife that same evening. At the end of my wife’s work day I brought her into the showroom where the car was looking sparkling clean with a big red bow on the hood and my wife name on it. It was the best experience I have ever had with Dee and the rest of the crew there at North Olmsted Mercedes-Benz. I give Dee a 10 for her salesmanship. I also give a 10 to Bernie Moreno, for taking the pain out of buying a vehicle in the Cleveland Area. More

As soon as I walked in the door I was greeted like I was a 30 year customer by both the receptionist and Dee. I told Dee what I wanted and she found a perfect match.She tried several times to tell and educa a 30 year customer by both the receptionist and Dee. I told Dee what I wanted and she found a perfect match.She tried several times to tell and educate me on every single option on the car but I was short on time and had to stop her :) I really cannot say enough about her and the finance manager (Bill) who put together a great deal and interest rate for me. I will be recommending this dealership to everyone I can. More

sales person Phil Mastrangelo was very helpfull and nice very good experience i hadi would recommend this dealership thanks to sales person Phil for everthing he has done for us very good experience i hadi would recommend this dealership thanks to sales person Phil for everthing he has done for us More

I purchased a 2008 BMW 328i Convertible from John Krisanda at this dealership. I live in Texas and we did everything via e-mail and phone. The first thing that I must mention is that if the photos Krisanda at this dealership. I live in Texas and we did everything via e-mail and phone. The first thing that I must mention is that if the photos of the vehicle are impressive, just wait until you see it up close. Their attention to detail is unmatched in my car-buying experience. They not only inspect the vehicle, but they also perform any maintenance that the car may need. So my car got brand new brakes and a couple of the tires replaced. If you want the best, this is the dealership for you no matter how far you have to travel to get there. Thanks again John Krisanda and Mercedes-Benz of North Olmsted!!! More

Fantastic service. Catered to my every whim. I would recommend this dealership to anyone in the market for a new Mercedes-Benz, or even a smart car! recommend this dealership to anyone in the market for a new Mercedes-Benz, or even a smart car! More

While out car shopping on a Saturday we had the pleasure to meet Jon, a very knowledgeable salesman who was extremely helpful and knew a lot about a wide variety of cars. We ended up leaving the dealership to meet Jon, a very knowledgeable salesman who was extremely helpful and knew a lot about a wide variety of cars. We ended up leaving the dealership and came back the next day to look again on Sunday to see what they had again. We came across an amazing 2011 Audi S4 with the exact options and color combination that we wanted. We came back the next day and test drove the car. Little did we know we were going to have Jon as our salesman on Monday as well. He went on the test drive and was able to answer any and all questions that I had on the car. This can be shocking because when you are dealing with a wide variety of cars it is hard to know so much about so many different cars. He took us on a 30 minute test drive on a variety of roads and even allowed me to take it on any roads that I wanted to, to see how it handled. He told me that he wanted me to be comfortable with the car and drive it as long as I wanted. To me this was very shocking because too much of the time they just have a set 10 minute route, but not Jon. When we came back to the dealership we went into his office. Agreed on a number with his manager Sean King who was a very professional business man. We reserved the car and picked it up the next day. He created the most pleasant car buying experience I have ever had. More

I have dealt with Mercedes-Benz of North Olmsted for 8 years. I have been pleased with my original choice of a Mercedes C Class, which I had for 7 years. The service I received over the years on my Merced years. I have been pleased with my original choice of a Mercedes C Class, which I had for 7 years. The service I received over the years on my Mercedes has been exceptional. The facilities at the dealership are exquisite and well-maintained. Recently I traded in my C Class Mercedes and received a very fair trade-in value. I was attracted to the new CLA, and with the assistance of Sales Representative Danny Rodriguez, I am now enjoying my new Mercedes. Through the personal and professional concern of Danny Rodriguez, the exact vehicle I wanted was located and obtained in a timely manner. When the vehicle arrived, Danny took extra time and explained all of the features of my new Mercedes. If you are looking for a luxury vehicle, go to Mercedes-Benz of North Olmsted, and ask for Danny Rodriguez. You won't be disappointed. More

WOW..... i HAVE BOUGHT MANY DIFFERENT TYPES OF CARS FROM DIFFERENT DEALERSHIPS, FROM BMW, CADILLAC TO PORSCHE, BUT NONE COMPARE TO MY EXPERIENCE WITH THE ALL NEW MERCEDES-BENZ OF FORT MITCHELL IN NORTHERN, DIFFERENT DEALERSHIPS, FROM BMW, CADILLAC TO PORSCHE, BUT NONE COMPARE TO MY EXPERIENCE WITH THE ALL NEW MERCEDES-BENZ OF FORT MITCHELL IN NORTHERN, KY. THIS IS THE CREME DE LA CREME OF DEALERSHIPS. EVERYTHING FROM WHEN YOU FIRST WALK IN. GORGEOUS SHOWROOM, UPSCALE CUSTOMER LOUNGE W/ EXPRESSO/LATTE BAR TO THE UNBELIEVABLE POINT INSPECTION/CAR WASH AND MECHANIC SERVICE AREA. I CAN'T SAY ENOUGH ABOUT THE PEOPLE WHO GO OUT OF THEIR WAY TO MAKE SURE YOU ENJOY AND UNDERSTAND WHAT MERCEDES IS ALL ABOUT. MY SALES COORDINATOR JIM TONER WAS THE MOST PROFESSIONAL AND COURTEOUS THAT I HAVE HAD THE PLEASURE TO WORK WITH. HE MADE THE EXPERIENCE THAT MORE ENRICHING. THE MANAGING PARTNER OF THE DEALERSHIP MR. DONALD PAPARELLA WAS EQUALLY ENTHUSIASTIC AND DETERMINED TO MAKE SURE THE EXPERIENCE WAS UNFORGETTABLE. WHAT WAS PROBABLE MOST IMPRESSIVE WAS THAT WHEN I GOT MY MERCEDES-BENZ E63 AMG, NOT ONLY WAS MR. PAPARELLA AND MR. JIM TONER EXCITED FOR ME BUT ALL THE SALES TEAM SHARED THE SAME EXCITEMENT FOR ME AS THEY DID AND THATS WHEN I REALLY FELT AT HOME. I WANT TO GIVE A SHOUT OUT TO SHAWN THE SERVICE MANAGER, CHRISTINA HARP, SERVICE COODINATOR, AND MR. TODD MORGAN, BUSINESS MANAGER WHO MADE THE TRANSACTION SEAMLESS. FINALLY I WANT TO SAY WHAT A PLEASURE IT WAS TO HAVE MET THE OWNER OF THE COLLECTION AUTO GROUP, MR. BERNIE MORENO. THANK YOU FOR ALLOWING ME TO BE A PART OF THE MERCEDES EXPERIENCE More

Recently I bought a new mercedes from MB North Olmsted. It was a great experience. Dealer is kind enough and facility is clean. A new Mercedes is fantastic and excellent!! I'll work with him next time. It was a great experience. Dealer is kind enough and facility is clean. A new Mercedes is fantastic and excellent!! I'll work with him next time. More