Mercedes-Benz of North Haven

Awesome dealership I made my appointment for an airbag recall. The service department is very friendly, I arrived for my appointment and the car went right in as soon as I made my appointment for an airbag recall. The service department is very friendly, I arrived for my appointment and the car went right in as soon as got out of it , the repair was done very quickly and overall it was very pleasant surprise More

excellent overall Excellent salesforce from Matt down Don Shepard in particular is totally competent, well-informed, coupled with a warm professionalism--so reassurin Excellent salesforce from Matt down Don Shepard in particular is totally competent, well-informed, coupled with a warm professionalism--so reassuring. Service,too, is excellent ,explains problems thoroughly More

informed very informed with progress of repairs and great customer service Although repairs took longer than anticipated I was given a loner. very smooth ope very informed with progress of repairs and great customer service Although repairs took longer than anticipated I was given a loner. very smooth operation and well kept areas More

Re: Airbag recall Yes, I am very satisfied with my experience as always at this Mercedes dealership and I am considering, when my C300 is FINALLY paid off, in about 11 Yes, I am very satisfied with my experience as always at this Mercedes dealership and I am considering, when my C300 is FINALLY paid off, in about 11 months, to consider buying a SUV type Mercedes! My visit was very accommodating to my work schedule !! Thank you!!! More

Complete and thorough Our sales associate Don Shepard help guide us to the vehicle that worked best for our needs. I am sure that Don treats of his customers and potential Our sales associate Don Shepard help guide us to the vehicle that worked best for our needs. I am sure that Don treats of his customers and potential customers the same way. I will recommend my family and friends to Don in the future! More

Concerned about their customers Don, our salesman was excellent, went over in full detail what we waned to know when purchasing our new GLE . Thank you Don for an excellent j Don, our salesman was excellent, went over in full detail what we waned to know when purchasing our new GLE . Thank you Don for an excellent job More

Satisfied Customer Service was performed to our satisfaction, the drop-off and pick-up was quick and efficient, the time to service our car was as expected and the avail Service was performed to our satisfaction, the drop-off and pick-up was quick and efficient, the time to service our car was as expected and the availability of a loaner car made the whole experience easy and enjoyable. More

Bad car wash Mercedes Benz need to handle you car like it is precious. People pay a lot of money to get their car detailed to maintain the look and you guys run t Mercedes Benz need to handle you car like it is precious. People pay a lot of money to get their car detailed to maintain the look and you guys run the vehicle through mechanical car wash that can damage the finish. Your vehicles are extremely expensive and require the correct care. Please treat your customers to a real car wash not a machine that can scratch and damage the finish. More

timely excellent service They always show a caring for you as a customer. Always followed by great service. No matter what the issue they happy to find the solution. They always show a caring for you as a customer. Always followed by great service. No matter what the issue they happy to find the solution. More

Leasing a new 450 e class coupe I have leased or bought 9-10 vehicles from this dealership over time. I have bought from 3 others but by far this is the most professional and knowle I have leased or bought 9-10 vehicles from this dealership over time. I have bought from 3 others but by far this is the most professional and knowledgeable that truest represents the MB brand. In particular one salesman Peter Pearce stands out as exceptional. Overall the sales department is knowledgeable of the products and friendly, courteous and patient with the selection process making sure you select the right model for your needs. The service department is prompt and capable handling repair and the loaner vehicles are first class More