Mercedes-Benz of North Haven
North Haven, CT
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Sevice as always was efficient, friendly and professional I can always trust the work will be correctly completed as explained before repair. Waiting room comfortable professional I can always trust the work will be correctly completed as explained before repair. Waiting room comfortable More
Clean, welcoming at the front desk. Parts person short about my request of the hood ornament I was and still am interested in, which brought my rating of customer service down. PJ was great and very know about my request of the hood ornament I was and still am interested in, which brought my rating of customer service down. PJ was great and very knowledgeable and answered any and all questions I had. It was a no pressure experience. More
Very helpful service and parts department. Bought car elsewhere because wasn’t thrilled with Sales. Service area did work timely and provided good explanations. Cleaning car a big plus elsewhere because wasn’t thrilled with Sales. Service area did work timely and provided good explanations. Cleaning car a big plus More
I was very satisfied with the service performed on my car recently. Mr. Ericksen updated us timely on items he was working on and expected time of completion. He further gave us alternatives depending on the recently. Mr. Ericksen updated us timely on items he was working on and expected time of completion. He further gave us alternatives depending on the extent of the repair job. I can say that everything was handled professionally and the expectations was worry free. Thank you so much ! More
Service department did a great job. I was disappointed Service department did a great job. I was disappointed with the sales department. I stopped in to look for a new car and no one approached me or off Service department did a great job. I was disappointed with the sales department. I stopped in to look for a new car and no one approached me or offered me any help. More
Thank you. Everyone was knowledgeable, friendly, and helpful. Appreciate all of your efforts My car seems to be functioning well at this time. Thank you once again. helpful. Appreciate all of your efforts My car seems to be functioning well at this time. Thank you once again. More
After being unsatisfied with my RR Discovery Sport, I came in and left with a gorgeous 2018 GLE350. Luis was extremely helpful and accommodating as well as staff. came in and left with a gorgeous 2018 GLE350. Luis was extremely helpful and accommodating as well as staff. More
Wonderful experience purchasing our new GLE at Mercedes Benz of North Haven. We visited other dealers because of available inventory, but ended up returning to Peter Pearce to quickly find us the right ca Benz of North Haven. We visited other dealers because of available inventory, but ended up returning to Peter Pearce to quickly find us the right car. Peter and the entire team always make the process easy, and we continue to come back! More
Found our E300 on the website and made our purchase that same day. Our sales manager, Peter Pearce, was and still is very professional, knowledgeable, and patient answering all our questions and help learni same day. Our sales manager, Peter Pearce, was and still is very professional, knowledgeable, and patient answering all our questions and help learning the unfamiliar technologies. I feel we made a friend and look forward to a long and satisfying relationship with MB of NorthHaven. More
A wonderful buying experience for our first Mercedes. The sales team was wonderful - very helpful, knowledgeable and willing to work with us to find the perfect car for our needs. The sales team was wonderful - very helpful, knowledgeable and willing to work with us to find the perfect car for our needs. More