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Mercedes-Benz of North Haven

North Haven, CT

4.2
1,050 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,050 reviews

February 26, 2021

Sevice as always was efficient, friendly and professional I can always trust the work will be correctly completed as explained before repair. Waiting room comfortable More

by NEALANGELINI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dellavecchia, Brttany Conte
February 26, 2021

Clean, welcoming at the front desk. Parts person short about my request of the hood ornament I was and still am interested in, which brought my rating of customer service down. PJ was great and very know More

by SALMOIRAGHI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parts dept
February 26, 2021

Very helpful service and parts department. Bought car elsewhere because wasn’t thrilled with Sales. Service area did work timely and provided good explanations. Cleaning car a big plus More

by jchancio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brttany Conte, Melissa Fertiguena, Jake Mauro
February 26, 2021

I was very satisfied with the service performed on my car recently. Mr. Ericksen updated us timely on items he was working on and expected time of completion. He further gave us alternatives depending on the More

by RJBAYONA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ericksen
February 19, 2021

Service department did a great job. I was disappointed Service department did a great job. I was disappointed with the sales department. I stopped in to look for a new car and no one approached me or off More

by lgzambero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember who I spoke with in Service
February 07, 2021

Thank you. Everyone was knowledgeable, friendly, and helpful. Appreciate all of your efforts My car seems to be functioning well at this time. Thank you once again. More

by mdiamond40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dellavecchia
January 28, 2021

After being unsatisfied with my RR Discovery Sport, I came in and left with a gorgeous 2018 GLE350. Luis was extremely helpful and accommodating as well as staff. More

by Grace B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vega, Alberto Rios
January 20, 2021

Wonderful experience purchasing our new GLE at Mercedes Benz of North Haven. We visited other dealers because of available inventory, but ended up returning to Peter Pearce to quickly find us the right ca More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Pearce
January 19, 2021

Found our E300 on the website and made our purchase that same day. Our sales manager, Peter Pearce, was and still is very professional, knowledgeable, and patient answering all our questions and help learni More

by Steve M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dellavecchia
January 12, 2021

A wonderful buying experience for our first Mercedes. The sales team was wonderful - very helpful, knowledgeable and willing to work with us to find the perfect car for our needs. More

by PM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levius Torres, Matthew Dellavecchia
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