Mercedes-Benz of North Haven
North Haven, CT
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Very customer oriented. Very concerned that this was a redo on service. As I was told the tech didn’t do the greatest job in cleaning off the engine which is why I had oil leaks in my garage. But they fix redo on service. As I was told the tech didn’t do the greatest job in cleaning off the engine which is why I had oil leaks in my garage. But they fixed the problem at no cost and were very apologetic. More
My Mercedes is the best car I have ever owned. Not only does it look good, the drive is amazing. The service department is efficient and friendly and gets me back on the road as quickly as possible. does it look good, the drive is amazing. The service department is efficient and friendly and gets me back on the road as quickly as possible. More
Always an excellent service experience here. I so appreciate the loaner vehicle, the car wash and vacuum and their excellent customer service skills. They are so thorough that they fix problems I did appreciate the loaner vehicle, the car wash and vacuum and their excellent customer service skills. They are so thorough that they fix problems I didn’t realize the car had. I highly recommend Mercedes of No Haven. More
Very friendly and efficient! Very nice very good! Very good job . Worth the trip in..... knowledgeable and personable..... outstanding work. Clean facilities! Excellent work.....good good job . Worth the trip in..... knowledgeable and personable..... outstanding work. Clean facilities! Excellent work.....good More
My Apple Car Play wasn't working properly. MB had a loaner car waiting for me, but I waited for my car to be repaired instead. it took about an hour and they found nothing wrong. I was told to get an A loaner car waiting for me, but I waited for my car to be repaired instead. it took about an hour and they found nothing wrong. I was told to get an Apple cord for it. I immediately got the correct cord and it now works fine. Great service and great advice. More
My recent service, to replace a piece of exterior trim and do a computer update, was very pleasant. I got the appointment quickly, the service people kept me aware of the progress of the work, the waiting and do a computer update, was very pleasant. I got the appointment quickly, the service people kept me aware of the progress of the work, the waiting room is pleasant and allowed for easy social distancing. Very satisfied! More
Excellent service from service department. I was there for a recall in my car and everybody was very helpful and nice. Besides the recall they washed my car too which was nice l! for a recall in my car and everybody was very helpful and nice. Besides the recall they washed my car too which was nice l! More