Mercedes-Benz of North Haven
North Haven, CT
Filter Reviews by Keyword
By Type
Showing 1,050 reviews
Scott as a service advisor is concise and clear in his communication. A major service was well delivered. Big fan of the MB excellence at MB of North Haven. communication. A major service was well delivered. Big fan of the MB excellence at MB of North Haven. More
The staff is fantastic. Had to bring my car back unfortunately several times but very willing to work with me to solve the problem. They worked with me to help fix the issues. unfortunately several times but very willing to work with me to solve the problem. They worked with me to help fix the issues. More
Wonderful experience!!! Michael was so helpful and great to work with. I couldn’t be happier with my purchase! I would definitely recommend Mercedes-Benz of north haven!!!! to work with. I couldn’t be happier with my purchase! I would definitely recommend Mercedes-Benz of north haven!!!! More
Scott who has been my advisor for years is always so helpful. I even was able to get a loaner car while my car was being accessed. Great customer service from Scott as always. helpful. I even was able to get a loaner car while my car was being accessed. Great customer service from Scott as always. More
The servicing went as scheduled, no attempts at upselling, loaner car was at the ready. Customer's lounge was as pleasant as possible considering the necessary covid restrictions. upselling, loaner car was at the ready. Customer's lounge was as pleasant as possible considering the necessary covid restrictions. More
Scott Molster was excellent throughout the entire service process, especially keeping me informed of vehicle status. The entire dealership was clean, professional and a pleasure to work with! process, especially keeping me informed of vehicle status. The entire dealership was clean, professional and a pleasure to work with! More
Top notch customer service, quality of repair and staff attentiveness. Scott made me feel my business was not only important but kept his word on my repair timeline. I was provided with text message update attentiveness. Scott made me feel my business was not only important but kept his word on my repair timeline. I was provided with text message updates and truly couldn't have asked for a better experience. I tried to going to a third party auto shop but the little money saved isn't worth the peace of mind knowing professionals like Scott are willing to go above and beyond for me. More
The technician, Nick Grogin, did a very thorough job and wanted to be sure I was happy with the quality of the job and the product. wanted to be sure I was happy with the quality of the job and the product. More
Great service, kept me informed throughout the process. Work performed was impeccable. Will purchase my next vehicle at this dealership primarily because of the service. Work performed was impeccable. Will purchase my next vehicle at this dealership primarily because of the service. More
John kept me informed of what was needed to keep my car updated. Very pleased with the communication. Having a loaner car to use for the day and not having to depend on other people was worth the up keep o updated. Very pleased with the communication. Having a loaner car to use for the day and not having to depend on other people was worth the up keep of my car. More