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Mercedes-Benz of North Haven

North Haven, CT

4.2
1,050 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,050 reviews

March 25, 2021

Scott as a service advisor is concise and clear in his communication. A major service was well delivered. Big fan of the MB excellence at MB of North Haven. More

by JOSEPH.BISHOP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Molster
Mar 25, 2021 -

Mercedes-Benz of North Haven responded

Thank you, Joseph, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Scott here at Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 25, 2021

The staff is fantastic. Had to bring my car back unfortunately several times but very willing to work with me to solve the problem. They worked with me to help fix the issues. More

by JONAH.TYLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ericksen
Mar 26, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your feedback with us, Jonah! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 24, 2021

Wonderful experience!!! Michael was so helpful and great to work with. I couldn’t be happier with my purchase! I would definitely recommend Mercedes-Benz of north haven!!!! More

by christina11288
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, Michael Polvere
Mar 25, 2021 -

Mercedes-Benz of North Haven responded

Thank you, Christina, for your business and this review. We're happy to hear Michael was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Best or Nothing The Team at Mercedes Benz of North Haven

March 24, 2021

Scott who has been my advisor for years is always so helpful. I even was able to get a loaner car while my car was being accessed. Great customer service from Scott as always. More

by QUEENG816
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Pearce
Mar 24, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words for Scott, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 24, 2021

The servicing went as scheduled, no attempts at upselling, loaner car was at the ready. Customer's lounge was as pleasant as possible considering the necessary covid restrictions. More

by billrblock
Recommend Dealer
Yes
Employees Worked With
Bobby
Mar 24, 2021 -

Mercedes-Benz of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that you had such a pleasant experience. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 24, 2021

Scott Molster was excellent throughout the entire service process, especially keeping me informed of vehicle status. The entire dealership was clean, professional and a pleasure to work with! More

by JTORELLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Pearce, PJ Zamani, Scott Molster
Mar 25, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your thoughts on working with Scott and the rest of our team. We're glad to hear we delivered such a great experience! The Best or Nothing The Team at Mercedes Benz of North Haven

March 24, 2021

Top notch customer service, quality of repair and staff attentiveness. Scott made me feel my business was not only important but kept his word on my repair timeline. I was provided with text message update More

by oxford31093
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Molster
Mar 25, 2021 -

Mercedes-Benz of North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 24, 2021

The technician, Nick Grogin, did a very thorough job and wanted to be sure I was happy with the quality of the job and the product. More

by SCesare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Grogin, Nicole Somers, Zane Honious
Mar 25, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Nick to be a positive one at Mercedes-Benz of North Haven. Please don't hesitate to reach out if you need anything else. The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 24, 2021

Great service, kept me informed throughout the process. Work performed was impeccable. Will purchase my next vehicle at this dealership primarily because of the service. More

by cg144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
Mar 25, 2021 -

Mercedes-Benz of North Haven responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 24, 2021

John kept me informed of what was needed to keep my car updated. Very pleased with the communication. Having a loaner car to use for the day and not having to depend on other people was worth the up keep o More

by MJFIVEFIVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
Mar 25, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your business and this review. We're happy to hear John was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Best or Nothing The Service Team at Mercedes Benz of North Haven

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