Mercedes-Benz of North Haven
North Haven, CT
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They are always friendly. Thanks to Mr Scott Molster and the team service for taking good care of my car every time I went there .👍😁 the team service for taking good care of my car every time I went there .👍😁 More
I was told by MB Roadside Assistance that there is never a charge when the vehicle is towed to a Mercedes dealer there will never be a charge. The way I read the bill I was charged 270.00 for a tow. Plus, a charge when the vehicle is towed to a Mercedes dealer there will never be a charge. The way I read the bill I was charged 270.00 for a tow. Plus, $ 1400.00 for keys is ridiculous!!!! I will NEVER buy another Mercedes again. More
Dealership as always was prompt, considerate and did excellent work. I was disappointed the repair wasn’t covered by my warranty, but that’s another matter. excellent work. I was disappointed the repair wasn’t covered by my warranty, but that’s another matter. More
I continue to be impressed with the professional and courteous assistance offered to me when I bring in my Mercedes for service. Between the ease of vehicle drop-off, to the communications during servi courteous assistance offered to me when I bring in my Mercedes for service. Between the ease of vehicle drop-off, to the communications during service itself, to the final pick-up of the vehicle, I am extremely satisfied with the overall care and what makes me feel like a valued customer. Thank you for the consistent 'above excellent' service. Keep up the great work all! More
I have to say this is a very professional group! Nick and team this was one of my best dealership experience. The car was clean, and ready to go! Concierge was great with product knowledge and very respectfu team this was one of my best dealership experience. The car was clean, and ready to go! Concierge was great with product knowledge and very respectful! Start to finish a great experience, thank you. More
Great service, great experience, from the time I arrived, I was greeted, I explained all my problems, they even brought out a technician to speak to me to confirm what issues I had. They also provided a loan I was greeted, I explained all my problems, they even brought out a technician to speak to me to confirm what issues I had. They also provided a loaner and made the transition from my car to loaner easy. More
First oil change since car purchase and Service staff was Friendly, professional and thorough. I would recommend MB of North Haven sales and services to friends and family Friendly, professional and thorough. I would recommend MB of North Haven sales and services to friends and family More
Mr Rios was unbelievably knowledgeable about my vehicle and took the time to set up the Mercedes me app on my phone. While doing this, he taught me so much about my car. He was kind, respectful, courteous and took the time to set up the Mercedes me app on my phone. While doing this, he taught me so much about my car. He was kind, respectful, courteous and genuine in our interaction. A1! More
Good place . They took care of my car wry well Bob is a Good place . They took care of my car wry well Bob is a great person to deal with . I had to bring the car back the same week and they took care of Good place . They took care of my car wry well Bob is a great person to deal with . I had to bring the car back the same week and they took care of it for free . More
Don Shepard was great!!It is because of Don that return Don Shepard was great!! It is because of Don that return to lease each time I am a happy customer and Alberto was great too Don Shepard was great!! It is because of Don that return to lease each time I am a happy customer and Alberto was great too More