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Mercedes-Benz of North Haven

North Haven, CT

4.2
1,050 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,050 reviews

April 02, 2021

They are always friendly. Thanks to Mr Scott Molster and the team service for taking good care of my car every time I went there .👍😁 More

by dangruby2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Somers, John Ramos, Bobby Ericksen, Zane Honious, Scott Molster
Apr 03, 2021 -

Mercedes-Benz of North Haven responded

Thank you for choosing Mercedes-Benz of North Haven, your feedback and rating mean a lot to us. We're glad Scott and the team were able to help, and we hope to see you again! The Best or Nothing The Service Team at Mercedes Benz of North Haven

April 02, 2021

I was told by MB Roadside Assistance that there is never a charge when the vehicle is towed to a Mercedes dealer there will never be a charge. The way I read the bill I was charged 270.00 for a tow. Plus, More

by ROBERTSTIRK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby Ericksen, Zane Honious
April 02, 2021

Dealership as always was prompt, considerate and did excellent work. I was disappointed the repair wasn’t covered by my warranty, but that’s another matter. More

by Mmtotonis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ericksen
Apr 03, 2021 -

Mercedes-Benz of North Haven responded

Thank you for sharing your thoughts about your experience with Mercedes-Benz of North Haven. We appreciate your business and hope to see you again soon! The Best or Nothing The Service Team at Mercedes Benz of North Haven

April 01, 2021

I continue to be impressed with the professional and courteous assistance offered to me when I bring in my Mercedes for service. Between the ease of vehicle drop-off, to the communications during servi More

by SADOSKYL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Somers, Scott Molster
Apr 01, 2021 -

Mercedes-Benz of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Service Team at Mercedes Benz of North Haven

April 01, 2021

I have to say this is a very professional group! Nick and team this was one of my best dealership experience. The car was clean, and ready to go! Concierge was great with product knowledge and very respectfu More

by salcal716
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, Nick Lahr
Apr 02, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of North Haven. Please don't hesitate to reach out if you need anything else. The Best or Nothing The Service Team at Mercedes Benz of North Haven

April 01, 2021

Great service, great experience, from the time I arrived, I was greeted, I explained all my problems, they even brought out a technician to speak to me to confirm what issues I had. They also provided a loan More

by Amahadeo0623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan , Nicole Somers, John Ramos, Bobby Ericksen, Zane Honious, Scott Molster
Apr 02, 2021 -

Mercedes-Benz of North Haven responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. The Best or Nothing The Service Team at Mercedes Benz of North Haven

April 01, 2021

First oil change since car purchase and Service staff was Friendly, professional and thorough. I would recommend MB of North Haven sales and services to friends and family More

by CINZIAP810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Shepard, Zane Honious
Apr 02, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Best or Nothing The Service Team at Mercedes Benz of North Haven

April 01, 2021

Mr Rios was unbelievably knowledgeable about my vehicle and took the time to set up the Mercedes me app on my phone. While doing this, he taught me so much about my car. He was kind, respectful, courteous More

by KDAN21
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alberto Rios
Apr 02, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Alberto here at Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 31, 2021

Good place . They took care of my car wry well Bob is a Good place . They took care of my car wry well Bob is a great person to deal with . I had to bring the car back the same week and they took care of More

by ALBANAP84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ericksen
Apr 01, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 31, 2021

Don Shepard was great!!It is because of Don that return Don Shepard was great!! It is because of Don that return to lease each time I am a happy customer and Alberto was great too More

by JONHARRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Don Shepard, Alberto Rios
Apr 01, 2021 -

Mercedes-Benz of North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Don, Alberto, and our sales team met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! Congratulations on your new vehicle! The Best or Nothing The Team at Mercedes Benz of North Haven

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