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Mercedes-Benz of North Haven

North Haven, CT

4.2
1,050 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,050 reviews

April 09, 2021

I appreciate the service department’s professionalism and courtesy. I often deal with John Ramos who fields my questions and provides sound advise. I’ve had my beloved older Benz’s serviced here for years More

by KWR3RD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter John, PJ Zamani, John Ramos
Apr 12, 2021 -

Mercedes-Benz of North Haven responded

Hello! Thank you so much for taking the time to leave this wonderful review! We thank you for choosing to service with us and are very happy to hear John Ramos has provided a wonderful experience for you each time you've come in for service. We thank you for your loyalty and are very excited to continue assisting you with service and sales in the future! The Service Team at Mercedes-Benz of North Haven

April 09, 2021

Great job. Why does this review require 25 words? The experience was fine and as expected. I feel like I’m writing a homework assignment in middle school that requires a minimum number of words. More

by WJLATHROP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ericksen
Apr 12, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your review! The Service Team at Mercedes-Benz of North Haven

April 08, 2021

Extremely pleased with the service I received from Alvar Omoding. He was very professional and answered all my questions. He went out of his way to ensure the car pickup was seamless. More

by cmct316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter who provided an in-depth overview of the car, Spencer Gottschall, Russ Karkachov, Alvar Omoding
Apr 12, 2021 -

Mercedes-Benz of North Haven responded

Thank you for the review and kind words about Client Advisor Alvar! We are super excited Alvar was able to assist you and provide you the exceptional experience you deserve! Thank you for providing us the opportunity to earn your business. We look forward to assisting you again in the future! The Sales Team at Mercedes-Benz of North Haven

April 08, 2021

Appreciate the effort to sure my car was taken care of throughly. I appreciated the timely updates even when my car needed to be kept over the weekend More

by ccarroll3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
Apr 12, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your review and servicing with us here at Mercedes-Benz of North Haven! The Service Team at Mercedes-Benz of North Haven

April 08, 2021

Extremely pleased with the service I received from Scott Molster. He was very professional and answered all my questions. He went out of his way to make sure everything was to my satisfaction. The most prof More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Molster
Apr 12, 2021 -

Mercedes-Benz of North Haven responded

Hello Peter! Thank you so much for taking the time to reflect on your experience with us here at Mercedes-Benz of North Haven Service Center. We are so happy Service Advisor Scott Molster was able to provide you and your vehicle with the best service experience. Our Service Center works hard to ensure each customer is well taken care of when they drive their vehicle into the service tunnel. Thanks for choosing us! The Service Team at Mercedes-Benz of North Haven

April 07, 2021

Levius was amazing! He was kind, knowledgeable and fun - making the car leasing experience that much better! He was efficient and met every need I had. I look forward to doing more business with him in year More

by Mari Carrion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Russ Karkachov, Levius Kingsman
Apr 07, 2021 -

Mercedes-Benz of North Haven responded

Thank you, Mari, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Levius and the rest of our team, and we look forward to working with you again. The Best or Nothing The Team at Mercedes Benz of North Haven

April 07, 2021

From the moment I arrived until the moment I left I was treated with kindness and respect. I highly recommend working with Mercedes Benz of North Haven. More

by Shelly Meister
Recommend Dealer
Yes
Employees Worked With
Nicole Somers
Apr 07, 2021 -

Mercedes-Benz of North Haven responded

We are very happy, Shelly, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Best or Nothing The Service Team at Mercedes Benz of North Haven

April 07, 2021

We went to Mauro Motors to test drive a GLA250. We had been researching this car for a month. We met with PJ and he was awesome. He made the process very easy and affordable. The dealership paid me g More

by Tonybugs0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert helped us set the car up and showed us how things work. , Timothy Kang, PJ Zamani
Apr 12, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to leave this review! We are thrilled Client Advisor PJ was able to assist you and get you into your new Mercedes-Benz! We look forward to assisting you again! The Sales Team at Mercedes-Benz of North Haven

April 07, 2021

My experience with Mercedes of North Haven is exactly what you would want it to be … exceptional. The primary reason for this rating is that PJ Zamani truly gets the concept of building a relationship More

by anankervis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Rios -- extremely patient, pleasant and knowledgable., Spencer Gottschall, PJ Zamani
Apr 12, 2021 -

Mercedes-Benz of North Haven responded

Hello! Thank you for taking the time to write this incredible review about you experience at Mercedes-Benz of North Haven and reflection on sales experience with Client Advisor PJ and Manager Spencer. PJ and the rest of our team of Client Advisors work hard to provide their customers with the experience they deserve and we are glad PJ was able to assist you in this way! Thank you for choosing to shop with us and for providing us the opportunity to earn your business. We look forward to assisting you again in the future! The Sales Team at Mercedes-Benz of North Haven

April 07, 2021

25 words? Not enough to laud this dealership and Scott Molster! So very kind and helpful and communicative. Won’t deal with anyone else! And Nicole is a wonderful service manager and is always so “reachab More

by bobbie.mandel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Somers, Scott Molster
Apr 12, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for the review and kind words about Service Manager Nicole and Service Advisor Scott! We appreciate you choosing to service your vehicle with us here at Mercedes-Benz of North Haven. We look forward to continuing to assist you and your Mercedes-Benz for all future servicing needs! The Service Team at Mercedes-Benz of North Haven

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