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Mercedes-Benz of North Haven

North Haven, CT

4.3
1,057 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,057 reviews

May 15, 2021

Had a good experience until the lady in front of me complained about being charged to much for her work for ten minuets and I could not get to the counter to pay my bill. Felt bad for service rep. More

by RUDYHD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ericksen
May 16, 2021 -

Mercedes-Benz of North Haven responded

Thankyou, Rudy, for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 15, 2021

I can’t say enough about PJ ! His attention to detail and his professionalism is outstanding. He truly goes above and beyond! His extensive knowledge and his dedication to his clients is admirable. If you a More

by Manny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
May 16, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much, Manny, for your kind words, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 14, 2021

Very nice staff. Pleasant, knowledgeable, and helpful. Al Omading went the extra mile in assisting us with this purchase and following up on our satisfaction with the car thus far. More

by Elaine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Parent , Spencer Gottschall, Timothy Kang, Alvar Omoding
May 14, 2021 -

Mercedes-Benz of North Haven responded

Elaine, thank you so much for choosing Mercedes-Benz of North Haven! Congrats on your new purchase, and let us know if we can be of any more assistance! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 14, 2021

Excellent experience. Service tech offered a discount coupon which I was unaware of, and car was washed and delivered ahead of schedule. Thanks for the great experience. More

by DLL21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
May 16, 2021 -

Mercedes-Benz of North Haven responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of North Haven! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 13, 2021

I am very happy with the experience that I had with the service & parts department they did what they said they were going in a very timely matter I will recommend this dealership for service & parts More

by Importsdave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ericksen
May 13, 2021 -

Importsdave responded

Excellent Dealership

May 13, 2021

Steve, my salesman was very helpful and respectful. Took the time to show me some of the vehicle's features. I will have a other lesson with him. More

by frances.pallman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Russ Karkachov, Steve Curina
May 14, 2021 -

Mercedes-Benz of North Haven responded

Frances, it's great to hear that Steve was able to help you discover some of your car's features. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 12, 2021

Terrific experience from start to finish. I went in just to look and walked out with a new car that I love. Al was awesome. Answered all my questions. Never made me feel pressured. Respected my son’s questi More

by Tammy.varney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, Alvar Omoding
May 13, 2021 -

Mercedes-Benz of North Haven responded

Congratulations on your new Mercedes-Benz, Tammy! It's fantastic to hear that Alvar provided you with great customer service while assisting you with your new purchase. Thank you for taking the time to leave us this fabulous, five-star review, Tammy! We truly appreciate the opportunity to do business with you. Thank you for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

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May 11, 2021

Phenomenal service all the way!!!!! Great people throughout the company. A+! I would recommend anyone that has a Mercedes and bought their vehicle elsewhere to use Mercedes-Benz of North Haven fro More

by RoboG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Somers, John Ramos, Bobby Ericksen, Zane Honious, Scott Molster
May 11, 2021 -

Mercedes-Benz of North Haven responded

We appreciate your business and our team looks forward to serving you again soon! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 11, 2021

Came in for a routine service and a minor recall. It was done as a wait for service. They took the car right in and service was done in less than the quoted time. Waiting area was comfortable and saf More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Molster
May 12, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your feedback with us, Bob! We work hard to make sure our guests have an exceptional experience. We will share your compliments with our service team, and we look forward to working with you again! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

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May 11, 2021

I walked in to Mercedes Benz looking to Test drive some 3rd row suvs. I end up purchasing the amazing Gls 450. Peter was a big help, great customer service, great convo, quick on his feet. He listened shar More

by smayers15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov
May 11, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We hope you'll enjoy your new GLS 450! The Best or Nothing The Team at Mercedes-Benz of North Haven

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