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Mercedes-Benz of North Haven

North Haven, CT

4.3
1,057 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,057 reviews

May 19, 2021

I was pleased with the service reps. I got right in at my appointment time. The service rep advised me of what was done 👍🏼I am going to continue to have my service perform at Mercedes More

by LGDUFFY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ericksen, Zane Honious
May 19, 2021 -

Mercedes-Benz of North Haven responded

Thank you for choosing Mercedes-Benz of North Haven. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 19, 2021

Best dealership out there. Been coming to North Haven for 5 years now. John Ramos shows above and beyond service! Huge asset to North Haven More

by Dino Mirica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
May 19, 2021 -

Mercedes-Benz of North Haven responded

Dino, we appreciate your business and our team looks forward to serving you again soon! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 19, 2021

Everyone from the moment I drove in were attentive, helpful and explained every detail. Follow up phone calls from Scott were to the point and detailed. I loved my experience More

by TINAPASCOE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Somers, John Ramos, Bobby Ericksen, Zane Honious, Scott Molster
May 19, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Scott and the team, and we look forward to working with you again. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 19, 2021

What a great buying experience, Al was very outgoing and knowledgeable. It is my first Mercedes and I felt like royalty when it was time to take delivery. Mercedes-Benz of North Haven will be my first stop More

by jason c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Russ Karkachov, Alvar Omoding
May 19, 2021 -

Mercedes-Benz of North Haven responded

Jason, thank you so much for your wonderful review! We are thrilled that Al had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your first Mercedes, and we thank you for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 19, 2021

Excellent dealership. Excellent Sales Department. Excellent Service Department. Everyone is always very helpful. I have bought three cars with Peter Pearce's assistance at MB of North Haven. I have a More

by Akoperwhats
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Pearce, Nicole Somers, John Ramos, Zane Honious, Scott Molster
May 19, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your very kind review for Peter. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of North Haven. The Best or Nothing The Team at Mercedes-Benz of North Haven

May 18, 2021

(Bobby Erickson)Service advisor was not attentive , not friendly, failed to explain process and never expressed concern for customers needs. Mechanic did a great job. More

by Xninja161
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicole Somers, Bobby Ericksen, Scott Molster
May 18, 2021 -

Xninja161 responded

Needs better understanding of customers needs.

May 18, 2021

Great customer service, well organized, friendly environment, employees very nice and there to help you with your car. I bought my car at this dealership because of the service. More

by JGNORTHHAVEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
May 18, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of North Haven. Congratulations on your new purchase! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 18, 2021

Levius was extremely gracious and a pleasure to deal with. He didn’t pressure me or rush me to make up my mind between two different cars I was looking at. I highly recommend this dealership and highly More

by cassellaj2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levius Kingsman
May 18, 2021 -

Mercedes-Benz of North Haven responded

We are very happy to hear that Levius and our sales team provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit. The Best or Nothing The Team at Mercedes-Benz of North Haven

May 18, 2021

Overall a very good experience. Levius, was a pleasure to deal with and I would recommend working with him. Mercedes really makes some of the finest vehicles. More

by drmalton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, Levius Kingsman
May 18, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your excellent review! We are so glad that Levius and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of North Haven. Please don't hesitate to reach out if you need anything else. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 16, 2021

The service was great except the price was extremely expensive for something easy to fix. They have washed the car and they fix the problems but it cost $1840 More

by azaze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
May 17, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your review While we're glad that you had a positive experience overall, it's disappointing to hear that you weren't fully satisfied. We will share your feedback with the team, and please don't hesitate to reach out directly if you would like to discuss this in more detail. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

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