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Mercedes-Benz of North Haven

North Haven, CT

4.3
1,057 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,057 reviews

May 27, 2021

This is my third Mercedes purchase from Peter at Mercedes Benz North Haven. Peter has always been attentive and professional in his dealings with me and I look forward to continued business with him in the f More

by LMANE57
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Pearce
May 27, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your review and kind words for Peter! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of North Haven. The Best or Nothing The Team at Mercedes-Benz of North Haven

May 27, 2021

We have always experienced great service from Mauro Motors. Michael Polvere, sales specialist exceeded our expectations from order to delivery especially the driver technology review. More

by xrxrfc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, Michael Polvere
May 28, 2021 -

Mercedes-Benz of North Haven responded

Congratulations on your new purchase! Thank you for sharing your thoughts about your experience with Michael here at Mercedes-Benz of North Haven. We appreciate your business and hope to see you again soon! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 27, 2021

I had a terrible experience previously at this dealership and was reluctant to go back. I was window shopping late on a Saturday when Mike came out to greet me. He was ready to go home for the night and spen More

by Sara Tufano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad was excellent with the tech!, Russ Karkachov, Michael Polvere
May 28, 2021 -

Mercedes-Benz of North Haven responded

Thank you for choosing Mercedes-Benz of North Haven, your feedback and five-star rating means a lot to us. We're glad to hear that Michael was able to help, and we hope to see you again! Congratulations on your dream vehicle. We hope you enjoy your GLE, Sara! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 26, 2021

PJ was a great partner and adviser in our sales journey. He is very knowledgeable, responsive, and honest. He instills confidence in his customers that they will be treated well. With his solution-based More

by Al Rawi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
May 26, 2021 -

Mercedes-Benz of North Haven responded

Thank you! It has been a pleasure serving you, Al. Quality customer service is always our number one priority, and we're happy to hear that PJ met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 26, 2021

Mercedes Benz of North Haven is a stellar example of a dealership who truly cares about their customer’s experience. They go above and beyond in all areas of sales and service. Extraordinary leadership an More

by Bernadette LaFrance
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, PJ Zamani, Nicole Somers, Bobby Ericksen
May 26, 2021 -

Mercedes-Benz of North Haven responded

Thank you! We appreciate your business, Bernadette, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of North Haven. The Best or Nothing The Team at Mercedes-Benz of North Haven

May 26, 2021

My salesman was don shepard.very perfessional and very knowledgeable .awnsered all my questions. Would recommend. Him to family and friends. Very happy with my purchase. More

by Benz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Shepard
May 27, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your wonderful review! We are thrilled that Don had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 25, 2021

Our salesman PJ was and is amazing. From day one was very accommodating and helpful with locating a vehicle for us. We can not thank him enough especially with his patience. More

by Andrewdimatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
May 25, 2021 -

Mercedes-Benz of North Haven responded

Congratulations on your new purchase, Andrew! Here at Mercedes-Benz of North Haven, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience here with PJ, and it was a pleasure having you at the dealership. We appreciate your five-star review! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 25, 2021

PJ was a great person and really helped us to acquire our new car. He was a thoughtful and kind person and we really felt delighted to have him as our salesman. Hopefully, one day we can meet and have him as More

by Shailendra.sawant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
May 26, 2021 -

Mercedes-Benz of North Haven responded

Shailendra, we are very happy to have provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit. The Best or Nothing The Team at Mercedes-Benz of North Haven

May 25, 2021

Alvar was the man! He was incredibly friendly and knowledgeable. It felt like he was looking out for my wife and I. Would definitely recommend! More

by ian2245
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvar Omoding
May 26, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much, Ian, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Alvar and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 26, 2021 -

ian2245 responded

I am good, thank you. I noticed in the review I left under “quality of work” it appears to be 0 stars. When I was doing the review there was not an option to rate “quality of work” otherwise I would have given 5. Also, give Alvar a raise, he’s awesome.

May 26, 2021 -

ian2245 responded

Hi, earlier I had responded saying that I did not have any questions or issues. However, I just discovered while trying to pair the Mercedes connect app with my car that the car is still registered by the previous owner. How can we go about changing that? Thanks, Ian A.

May 25, 2021

Always great service. Easy and convenient to make apts. great follow up by the service team and prompt service. A very customer focused experience. Thank you More

by M.DUMONT424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Molster
May 25, 2021 -

Mercedes-Benz of North Haven responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

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