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Mercedes-Benz of North Haven

North Haven, CT

4.3
1,057 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,057 reviews

June 01, 2021

Every one was friendly. They listened to my needs and answered questions. Steve was great at following up when he said he would. I would absolutely recommend to others More

by cheleot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Russ Karkachov, Steve Curina
Jun 01, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words for Steve, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

June 01, 2021

Pj was very easy to deal with, He help me through the process. I would’ve have got the car if it wasn’t for him, I really wish there was more people like him, Thanks again More

by Rkearse1004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Jun 01, 2021 -

Mercedes-Benz of North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that PJ met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 31, 2021

One of the best experiences by far! They made the process so easy and answered all my questions every step of the way. I would definitely recommend them & Michael!!!! More

by Serrita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Polvere
May 31, 2021 -

Mercedes-Benz of North Haven responded

Thanks for your review, Serrita! It's fantastic to hear that Michael and the rest of our team provided you with great customer service while assisting you with your new purchase. We truly appreciate the opportunity to do business with you, and we thank you for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 31, 2021

Expensive. Good service and nice but far overpriced. Good location and fine facility. People were friendly and responsive. No complaints other than price. This repair was more than triple the price More

by HUGH.TAYLOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby Ericksen
May 31, 2021

I enjoy having my auto serviced here because the service advisers are very polite, helpful and accommodating. The service is always satisfying and thorough. I have had fine experiences with sales personnel More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, PJ Zamani, John Ramos, Scott Molster
May 31, 2021 -

Mercedes-Benz of North Haven responded

Thanks for your review, Jim! It's great to hear we've been able to consistently meet your vehicle needs for decades(!) now. We are so glad to have you as a customer and we truly appreciate your loyal business! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 29, 2021

The experience exceded our expectations - from truly listening to our needs to matching us to the perfect vehicle to purchasing with no pressure. Outstanding service from start to finish! More

by hdeflippo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Derry Tech Concierge, Timothy Kang, Michael Polvere
May 31, 2021 -

Mercedes-Benz of North Haven responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 29, 2021

The salesperson was very nice, greeted me with grace and pleasant. Made me feel at home Tim in finance was very nice. He explained everything. More

by shirkdan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Sheikh, Timothy Kang, Don Shepard, Bobby Ericksen
May 31, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 29, 2021

The service is great but I'm not happy with my car☹. The car I have does not allow me to use navigation nor can I connect my phone to use the features on the car. I ask Levi to help me setup these things an More

by Chosen028
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levius Kingsman
May 29, 2021 -

Chosen028 responded

Can someone please call me about my car.

May 28, 2021

I purchased my first Mercedes-Benz from MB of North Haven. The entire experience flawless because of PJ Zamani. He is very knowledgeable and professional. He answered all my questions and went over an More

by Jerry-ski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
May 31, 2021 -

Mercedes-Benz of North Haven responded

Thank you, Jerry, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congrats on your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 28, 2021

Very good with timing. Only thing I didn’t like was they didn’t have loaners available for me when I went. Very unfortunate for my situation. More

by xokeyshlaxo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
May 28, 2021 -

Mercedes-Benz of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

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